How to: WinMTR / trace route
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You can find an up to date version of this guide here: MTR and Connectivity Issue Primer
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While you're experiencing problems in-game, you can get the instance server's IP address by opening the folder you installed PoE in and the "logs" subfolder, then open the "Client.txt" file, usually found here, Client.txt.
The file will probably be quite large, but scroll to the bottom and search for the last line containing "Connecting to instance server". Example: 2012/03/27 10:33:25 3917590 50 [INFO Client 3768] Connecting to instance server at 127.0.0.1:12345 Instead of 127.0.0.1 it will have a different IP address. Use that IP address as the "Host" to run WinMTR on the instance server. Note: remove the port number from the IP, when you trace to it, it should only be: X.X.X.X Last edited by Henry_GGG on Jul 14, 2013, 1:05:54 PM
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How to use PingPlotter:
Step 1 - Download/Run PingPlotter: http://www.pingplotter.com/download.html Step 2 - Enter server details  Step 3 - Click Trace  Step 4 - Let it run!  Once you have something like this, hide the first few hops/ip's if you wish, then host the image on your preferred image host(http://imgur.com/ is nice!), and then post it in your thread/reply. If you have any concerns about posting your trace route on the forums, please send it to us at support@grindinggear.com, with a link to your thread. Note: Do not run WinMTR in conjunction with PingPlotter. Running one of these programs at a time will be sufficient! |
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