Request for unban in chat

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Pympel wrote:

Hello, I was given a chat mute for 24 hours. I sent the toucan during the time when the server was supposed to be down becouse the patch and everyone in the chat was spamming. I didn't bother anyone with my message. I admit my guilt and this will not happen again, I can’t play without chat, I can’t even buy items :( please understand and forgive