Monitors turn off and nothing to do except brute force shutdown 100% poe causing this
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1st of all, im sorry for my english, ik is not the best.
Edit April 19th: Im going to recap everything is happening in this post. My spec: Microsoft Windows 11 Home 64-bit Ver.2009(OS build 22631.3374) 12th Gen Intel(R) Core(TM) i7-12650H At the start of this topic was 16 gb ram 2400 mhz Now is 64 gb 4800 mhz ddr5 NVIDIA GeForce RTX 4070 Laptop GPU, 7948 MB all driver of all kind updated pc is ok i guess, it can run bg3 at ultra 60fps / runned few benchmark test with no crash or error Game have been reinstalled from zero / PackCheck.exe had no problem / cache has been deleted / config file has been deleted / overheating seems not the case im running on lowered mhz to provide overheat, tested also at full fan speed / Connected via cable, 1gb download / graphic settings are impossible to recap here since i tried everything such as dx11 dx12 vulkan, no dynamic culling no vsync etc Extra note is that game NEVER crash when im tabbed/not actively playing Here the WinMTR log: https://pastebin.com/WapsWRM8 At the beginning of this topic i had just got this new pc and also new build, cwdt scion. since then, from time to time, i cant tell what makes it happen, PoE crash / black screen and freeze pc for few seconds. At least that was in the first days, now, pc balck scren - freeze completely and i've to force reboot. GetDeviceRemovedReason: Issue i'm not getting anymore is: GetDeviceRemovedReason (fixed by adding this registry file "TdrLevel" in Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers). " Here a list of some crashed i noticed +Trade: Via TFT, I was bench crafting things for people, there's has been a period where i was crashing while trading with those people back their items (stopped crafting since this bug, so i cant tell if it happens again) +Passive Tree: Mouse hovering to "To Dust Cobalt Jewel" was, i think im not sure, causing a crash. after i moved those 4 jewels in another slot, i did not crashed anymore. +Harvest: There were no mobs in map, i was in the harvest area, with no mob to spawn, and game crashed while i was walking to check if there were some leftover drop/plant +April 19th: I'm running Dunes + breaches + shrines xp strat. at the end of the map, i got another crash, so i decided to log back in and make few test, 0 mob in area. i've run around the map without my CWDT setup on, just run around, swapped with both my 1st weapon setup and with the 2nd one that make trigger the CWDT for like 2 minute for each gear setup. (NO CRASH) Then i did start looting random items from ground with CWDT setup OFF (map is just alch and go so there are not so many items on the ground and filter is hiding unlootable things). (NO CRASH) Then i turned on the CWDT setup, and start running around for 2-3 minutes. (NO CRASH) Then, with CWDT setup working, i started looting random things around and GAME CRASHED almost immediately, like after 5 or 6 times. I did this test twice with my last 2 portals i had, and both of the time i crashed ONLY when i had CWDT ON AND i was looting items from ground. some image of the map here https://imgur.com/a/lC1mxLb ------------------------------------------------------------------------ in the end, today, April 19th I wanted to help 2 friends leveling, and i can tell you, it has been IMPOSSIBLE, i was crashing and pc 100% freeze ever 2 areas, i tried vulkan, dx11, dx12, 800x600, sync on off culling, unplugging external monitor and playing on laptop, i was changing every graphic setup on each freeze slightly different. Nothing. I also tried, in the end, to remove from socket Freezing pulse but i did dc anyway. At that point i was so mad ( I crashed like 15 times within 2 hours of play before give up ) I said goodby to firends and started rewrite this topic. One notable thing that never happen before during crashes was that one time the external monitor and poe started to flicker like crazy, while the laptop monitor was good. These are the error i see in log file " " " ------------------------------------------------------------------------ Edit April 21st: ------------------------------------------------------------------------ Edit2 April 21st: I got black screens when i was buying stuff from others player. (rejoining to the last HO made me freeze, do not make me freeze again.) ------------------------------------------------------------------------ Edit April 23rd: My old rusty iMac with bootcamp and Windows 10 installed, with an integrated Radeon Pro 575 released on June 5th, 2017, never make the pc freeze. I've found the best scenario to make the game black my screens. Join friend map, USA gateway (I'm from EU) crimson temple map with delirium (the one that do not disappear and don't reward orbs) and full scarab harbinger setup, like that, there is no chance at all I can survive throughout the end of the map, in the end I ALWAYS freeze monitor. My friend and I also find out that when monitors black out, I'm still in game, cwdt still active and I can use chat/move etc. I'm still logged in When i force the reset of the pc, monitor turn red I also reinstalled driver and before that removed from pc using DDU. Stress tested GPU and CPU for hours with no problem ------------------------------------------------------------------------ Edit April 26th: I sent the PC for a complete check-up, new drivers and fresh win 11 installation. Game still crash. At least now, it does not freeze pc entirely (at least for now). " New patch says it solve crash, not mine. At this point, I give up. I hope it will be fixed next league. ___________________________________________________________________ OLD INFORMATION BELOW DX11 Vsync off triple on Game start lag as usual, then my external monitor and main laptop monitor turn black, poe's audio lasts for few more seconds and then poe quits and i get control back of pc(during crash i cannot tab/taskmanager etc) after that some of others windows are unable to recover, such as PoB, they turn black and i'm not able to see anything, forced to end his task CWDT build, cant say if is this or not, i just swapped " Last edited by xFiloo on Apr 26, 2024, 4:16:39 PM Last bumped on Apr 26, 2024, 4:14:32 PM
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I really don't know what to do, i've try to change all settings, i'm playing at 800x600, turning on and off dynamic culling, changing dx11 to dx12. The game now crashes on trades as well, the fun thing is when i log back on the item i had in "hands" is still on mouse cursor waiting to be placed somewhere.
Please help. Edit: I also deleted the cache folder, run PackCheck.exe, changed gpu cpu performance to bottom low or top high. Game never crash and make my scree black + unable to do anything while is idling in background, only when i actively play Edit2: i noticed the crash in 3 different situation at the moment, when i open and passive tree, when i'm in some kind of map (doesnt matter the density, sometimes i crash with 1 pack of mob in front of me) and when i bench craft for someone and trade to him the item (the crash occurs after the item is crafted and i trade to him) Last edited by xFiloo on Apr 17, 2024, 12:07:47 PM
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" Crashed in harvest, 0 mob in map, simply walking to check if more plants were there Last edited by xFiloo on Apr 18, 2024, 10:39:20 AM
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Reinstalled again poe from scratch.
my laptop atm is closed and wired to an external monitor via usb-c, and in windows settings audio mixer, both asus (NVIDA high definition audio) and Speakers (realtek) are shown and i can hear sounds Edit: never seen this red warning ever. Last edited by xFiloo on Apr 19, 2024, 9:37:04 AM
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I thought i had fixed it by changing to dx12 and making some registry edit. but no. still crashing
" now this is all the log return Edit1: litterally unable to loot this Dune map " Last edited by xFiloo on Apr 19, 2024, 8:13:08 AM
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Speaking of last Dune map that was making me crash.
I noticed something interesting, i've run around the map without my CWDT setup on, just run around, swapped with both my 1st weapon setup and with the 2nd one that make trigger the CWDT for like 2 minute for each gear setup. (NO CRASH) Then i did start looting random items from ground with CWDT setup OFF. (NO CRASH) Then i turned on the CWDT setup, and start running around for 2-3 minutes. (NO CRASH) Then, with CWDT setup working, i started looting random things around and GAME CRASHED almost immediately, like after 5 or 6 times. I did this test twice with my last 2 portals i had, and both of the time i crashed ONLY when i had CWDT ON AND i was looting items from ground. some image of the map here https://imgur.com/a/lC1mxLb How can i make this topic been read by GGG staff? i feel left behind. Last edited by xFiloo on Apr 19, 2024, 8:45:04 AM
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I wanted to help a friend leveling, at it has been impossible, i was crashing and pc 100% freeze ever 2 areas, i tried vulkan, dx11, dx12, 800x600, sync on off culling, unplugging external monitor and playing on laptop, i was changing every graphic setup on each freeze slightly different. Nothing. GGG pls reach this
Edit: IF the crash is related to some skill bug, is not related to: Freezing pulse, i dc without it, the gem was in inventory I don't want to test anymore, force reboot scare me. Edit2: before one of the crashes i had, one time the external monitor and poe started to flicker like crazy, while the laptop monitor was good. Last edited by xFiloo on Apr 19, 2024, 12:18:56 PM
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Steam PoE seems to have no problem at all, i've not even changed graphic option whatsoever. Since now i've got no freeze or crash at all, how do i replicate it on standalone PoE?
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i Knew it was gonna happen sooner or later.
Steam PoE froze my pc. And i was simply jumping between HOs to buy stuffs. " and this is the only errors i've during that period of time in event viewer " " Last edited by xFiloo on Apr 21, 2024, 1:15:53 PM
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Here I'm again, I sent pc back to store, and they will try to fix it, ofc under payment.
I can add new more information about my case. My old rusty iMac with bootcamp and Windows 10 installed, with an integrated Radeon Pro 575 released on June 5th, 2017, never make the pc freeze. I've found the best scenario to make the game black my screens. Join friend map, USA gateway (I'm from EU) crimson temple map with delirium (the one that do not disappear and don't reward orbs) and full scarab harbinger setup, like that, there is no chance at all I can survive throughout the end of the map, in the end I ALWAYS freeze monitor. My friend and I also find out that when monitors black out, I'm still in game, cwdt still active and I can use chat. |
