two accounts accidentally and can only use old one on here

I had tried POE back in 2013 and this was the account i had made back then but forgot. When i just recently started to play now i started another account name and came to use this site. it asked me for my email to login said i already had an account so i tried to login with no success and chose reset password. when i login here it shows my very old characters that i made. all levels under 3 as i didnt try POE too long back then. I have a lvl 65 now and am enjoying it but i cannot get my new account that im using now to work on the site as it seems they must be both tied to that same email address or something. I would like to have my new account show up ideally and take the old one off.

Basically i dont know how to get my new account to work on the site if both accounts are somehow tied to this email address and i would like to just have that old account deleted.

Please send help, thanks
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Neesmo wrote:
I had tried POE back in 2013 and this was the account i had made back then but forgot. When i just recently started to play now i started another account name and came to use this site. it asked me for my email to login said i already had an account so i tried to login with no success and chose reset password. when i login here it shows my very old characters that i made. all levels under 3 as i didnt try POE too long back then. I have a lvl 65 now and am enjoying it but i cannot get my new account that im using now to work on the site as it seems they must be both tied to that same email address or something. I would like to have my new account show up ideally and take the old one off.

Basically i dont know how to get my new account to work on the site if both accounts are somehow tied to this email address and i would like to just have that old account deleted.

Please send help, thanks


Hey there, Neesmo! I'm sorry to hear about this. If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you could please include your account name and 2-3 character names on both accounts that would be greatly appreciated. :)
Need help? Contact Support :)
will do. thanks for the help!

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