Help with stuttering every second

I've been through every setting and nothing seems to help it, the game always stutters regardless of the latency spikes, but it seems to align up with them when it does happen

https://streamable.com/hnsm1e - with latency in view

https://streamable.com/5cv7i2 - longer running clip

My config;

[ACTION_KEYS]
attack_in_place=16
chat=13
close_panels=32
detonate_mines=68
enable_corpse_targeting=65
enable_key_pickup=70
generic_league_key=86
highlight=18
highlight_toggle=90
open_atlas_screen=71
open_challenges_panel=72
open_character_panel=67
open_cosmetics_inventory=75
open_events_panel=66
open_guidebook_panel=186
open_inventory_panel=73
open_ladder_panel=76
open_map=9
open_microtransaction_panel=77
open_mtx_stash=78
open_options=79
open_pantheon_panel=89
open_passive_skills_panel=80
open_social_panel=83
open_world_panel=85
performance_overlay=123
skip_encounter_delay=0
take_screenshot=119
toggle_skill_bar=17
use_bound_skill1=1
use_bound_skill10=87 2
use_bound_skill11=69 2
use_bound_skill12=82 2
use_bound_skill13=84 2
use_bound_skill2=4
use_bound_skill3=2
use_bound_skill4=112
use_bound_skill5=113
use_bound_skill6=114
use_bound_skill7=115
use_bound_skill8=84
use_bound_skill9=81 2
use_flask_in_slot1=49
use_flask_in_slot2=50
use_flask_in_slot3=51
use_flask_in_slot4=52
use_flask_in_slot5=53
use_temporary_skill1=54
use_temporary_skill2=55
weapon_swap=88
zoom_in=33
zoom_out=34
[DISPLAY]
adapter_name=NVIDIA GeForce GTX 550 Ti(#0)
background_framerate_limit=30
background_framerate_limit_enabled=true
bloom_strength=0.25
borderless_windowed_fullscreen=false
camera_zrotation=true
directx_version=auto
dx11_antialias_mode=0
dx9_antialias_mode=0
dynamic_resolution_factor=1
dynamic_resolution_factor_enabled=false
dynamic_resolution_fps=30
framerate_limit=30
framerate_limit_enabled=true
fullscreen=true
global_illumination_detail=0
incursion_effect=false
light_quality=0
max_PS_shader_model=ps_4_0
max_VS_shader_model=vs_4_0
maximize_window=false
renderer_type=DirectX11
resolution_height=1080
resolution_width=1920
screen_shake_v2=false
screenspace_effects=1
screenspace_effects_resolution=0
shadow_type=hardware_3_samples
texture_filtering=1
texture_quality=1
use_dynamic_particle_culling=false
use_dynamic_resolution=true
vsync=false
water_detail=0
[GENERAL]
enable_profanity_filter=true
engine_multithreading_mode=enabled
[LANGUAGE]
chat_language=en
language=en
[LOGIN]
gateway_auto_select=false
gateway_id=London
save_login=true
username=
[NETWORKING]
networking_type=auto
[NOTIFICATIONS]
AchievementCompleteDisplayToastPopup=true
AchievementCompleteObeysDoNotDisturb=false
AchievementItemCompleteDisplayToastPopup=true
AchievementItemCompleteObeysDoNotDisturb=false
AchievementItemFailedDisplayToastPopup=true
AchievementItemFailedObeysDoNotDisturb=false
BestiaryRecipeNotificationDisplayToastPopup=true
BestiaryRecipeNotificationObeysDoNotDisturb=true
FriendNowOfflineDisplayToastPopup=true
FriendNowOfflineObeysDoNotDisturb=false
FriendNowOnlineDisplayToastPopup=true
FriendNowOnlineObeysDoNotDisturb=false
FriendRequestDisplayToastPopup=true
FriendRequestObeysDoNotDisturb=true
FriendStatusMessageChangedDisplayToastPopup=true
FriendStatusMessageChangedObeysDoNotDisturb=true
GiftReceivedDisplayToastPopup=true
GiftReceivedObeysDoNotDisturb=true
GuildInviteDisplayToastPopup=true
GuildInviteObeysDoNotDisturb=true
GuildJoinedDisplayToastPopup=true
GuildJoinedObeysDoNotDisturb=false
GuildLeftDisplayToastPopup=true
GuildLeftObeysDoNotDisturb=false
GuildMemberInvitedDisplayToastPopup=true
GuildMemberInvitedObeysDoNotDisturb=true
GuildMemberJoinedDisplayToastPopup=true
GuildMemberJoinedObeysDoNotDisturb=true
GuildMemberLeftDisplayToastPopup=true
GuildMemberLeftObeysDoNotDisturb=true
GuildMemberRankChangedDisplayToastPopup=true
GuildMemberRankChangedObeysDoNotDisturb=true
GuildRankChangedDisplayToastPopup=true
GuildRankChangedObeysDoNotDisturb=false
LeagueEventDisplayToastPopup=true
LeagueEventObeysDoNotDisturb=true
LeagueInGameDisplayToastPopup=true
LeagueInGameObeysDoNotDisturb=true
MarketNotificationsDisplayToastPopup=true
MarketNotificationsObeysDoNotDisturb=true
PVPDuelChallengeDisplayToastPopup=true
PVPDuelChallengeObeysDoNotDisturb=true
PVPEventDisplayToastPopup=true
PVPEventObeysDoNotDisturb=true
PartyInviteDisplayToastPopup=true
PartyInviteObeysDoNotDisturb=true
PartyJoinedDisplayToastPopup=true
PartyJoinedObeysDoNotDisturb=false
PartyLeftDisplayToastPopup=true
PartyLeftObeysDoNotDisturb=false
PartyMemberInvitedDisplayToastPopup=true
PartyMemberInvitedObeysDoNotDisturb=false
PartyMemberJoinedDisplayToastPopup=true
PartyMemberJoinedObeysDoNotDisturb=false
PartyMemberLeftDisplayToastPopup=true
PartyMemberLeftObeysDoNotDisturb=false
PartyMemberPromotedToLeaderDisplayToastPopup=true
PartyMemberPromotedToLeaderObeysDoNotDisturb=false
RewardNotificationsDisplayToastPopup=true
RewardNotificationsObeysDoNotDisturb=true
TradeRequestDisplayToastPopup=true
TradeRequestObeysDoNotDisturb=true
[SOUND]
ambient_sound_volume2=false
channel_count=false
chat_alert_sound_volume=100
dialogue_sound_volume2=412
item_filter_sound_volume2=58
master_volume2=100
music_volume2=false
mute_in_background=false
reverb_enabled2=false
sound_effects_volume2=false
[TUTORIAL_FLAGS]
CTRLClickTutorial=true
CaptureMonsterTutorial=true
DefaultAttackTutorial=true
FirstSkillGemTutorial=true
FirstSupportGemTutorial=true
FirstWatchstoneTutorial=true
FirstWeaponNPCTutorial=true
GemLevelUpTutorial=true
IdentificationTutorial=true
LevelUpTutorial=true
LowLifeTutorial=true
LowManaTutorial=true
MoveTutorial=true
PortalScrollTutorial=true
QuestRewardActiveSkillGemTutorial=true
QuestRewardSupportGemTutorial=true
ReturnToCoastTutorial=true
SecondLevelUpTutorial=true
ShiftAttackTutorial=true
ShowMapTutorial=true
TownFlaskRefill=true
UnsocketTutorial=true
WaypointsTutorial=true
WeaponSwapTutorial=true
[UI]
additional_support_gem_popup=true
advanced_mod_display=true
affinity_auto_navigation=false
always_highlight=true
always_show_sockets=true
auto_equip=true
auto_recenter_map=true
betrayal_button_pulse=true
character_creation_done=true
chat_box_font_size=normal
chat_box_height=640
chat_box_width=1040
confine_mouse_to_window=false
corpse_targeting=key
default_loot_allocation=1
default_party_level_scaling=0
divination_stash_mode=1
divination_stash_zoom=3
hide_completed_challenges=true
hide_remove_only_tabs=false
hide_tablistbox=false
hide_unusable_bestiary_recipes=true
hideout_controls_maximised=false
item_filter=
item_filter_loaded_successfully=
join_global_channel=202
join_trade_channel=820
key_pickup=0
league_panel_version=2
league_selected=
loaded_build=
map_overlay_mods_hidden=true
minimap_geometry_alpha=0
minimap_walkability_alpha=1
minimap_zoom=0
mouse_wheel_zoom=true
new_league_notification=6
output_dialogue_to_chat=false
quest_tracking=true
show_ally_mini_life_bars=true
show_ally_names_on_map=true
show_aura_icons=true
show_betrayal_strings=true
show_chat_timestamps=true
show_clock=true
show_corner_map=true
show_enemy_mini_life_bars=true
show_flask_buffs=false
show_full_ground_item_descriptions=true
show_global_chat=false
show_guild_chat=true
show_life_levels=true
show_local_chat=true
show_party_chat=true
show_player_mini_life_bar=true
show_trade_chat=false
show_whisper_chat=true
synthesis_map_zoom=0.335
tutorials_enabled=true
unique_stash_mode=1
unique_stash_zoom=6
use_stash_affinities=true
Last edited by deekaydee on Nov 23, 2020, 5:12:33 AM
Last bumped on Nov 25, 2020, 7:50:43 AM
WinMTR report to the instance IP while you are in it and having the problem.
Thanks, wasn't aware of winMTR

Here's what i got

2020/11/23 17:41:25 32279390 e4d [DEBUG Client 9076] Got Instance Details from login server
2020/11/23 17:41:25 32279437 e6a [INFO Client 9076] Just before calling client instance session
2020/11/23 17:41:25 32279437 102 [INFO Client 9076] Connecting to instance server at 158.176.74.78:6112
2020/11/23 17:41:25 32279484 1bc [DEBUG Client 9076] Connect time to instance server was 16ms

Last edited by deekaydee on Nov 23, 2020, 12:50:26 PM
"
deekaydee wrote:
Thanks, wasn't aware of winMTR

Here's what i got

2020/11/23 17:41:25 32279390 e4d [DEBUG Client 9076] Got Instance Details from login server
2020/11/23 17:41:25 32279437 e6a [INFO Client 9076] Just before calling client instance session
2020/11/23 17:41:25 32279437 102 [INFO Client 9076] Connecting to instance server at 158.176.74.78:6112
2020/11/23 17:41:25 32279484 1bc [DEBUG Client 9076] Connect time to instance server was 16ms



are you using a WiFi or cable connection in your home ??
If WiFi, then you will need to change to a cable connection.
Also try turning the router/modem off for 30+ minuttes and then turn it on again to force a ISP reset.

Lastly, make sure it's using latest firmware and that your windows is fully updated INCLUDING vendor drivers.
"
HanSoloDK wrote:

are you using a WiFi or cable connection in your home ??
If WiFi, then you will need to change to a cable connection.
Also try turning the router/modem off for 30+ minuttes and then turn it on again to force a ISP reset.

Lastly, make sure it's using latest firmware and that your windows is fully updated INCLUDING vendor drivers.


Thanks so much for your help

I'm using a wired connection, I've checked my router firmware and it auto updates so it can't be that

My windows is up to date and my gfx card has the latest drivers (quite an old card)

Anything else you can suggest ?
"
deekaydee wrote:
"
HanSoloDK wrote:

are you using a WiFi or cable connection in your home ??
If WiFi, then you will need to change to a cable connection.
Also try turning the router/modem off for 30+ minuttes and then turn it on again to force a ISP reset.

Lastly, make sure it's using latest firmware and that your windows is fully updated INCLUDING vendor drivers.


Thanks so much for your help

I'm using a wired connection, I've checked my router firmware and it auto updates so it can't be that

My windows is up to date and my gfx card has the latest drivers (quite an old card)

Anything else you can suggest ?


can you please give detailed information about your pc (all hardware specs).

And when I say vendor drivers, I mean drivers from the hardware supplier and not windows drivers.
"
HanSoloDK wrote:

can you please give detailed information about your pc (all hardware specs).

And when I say vendor drivers, I mean drivers from the hardware supplier and not windows drivers.


Hey, thanks for your help with this - i suspected this was definitely a network issue so i called my isp to see if they could help

They said it was an issue at their end and within an hour it was all good, i don't get any stuttering in game anymore :) Happy days!

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