Merge official accounts

Hello,

I started playing this game in 2013 on this account.
Soon, access to the official servers was closed for Russia, I switched to go to the Garena server.
It soon closed too.. I have an account with Garena (by transfer), which is not possible to connect it to my old account on the official server. Is it possible to combine them?
I do not want to start all over again.
Sorry for my bad english.
Last bumped on Feb 19, 2020, 7:06:56 PM
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Amantionus wrote:
Hello,

I started playing this game in 2013 on this account.
Soon, access to the official servers was closed for Russia, I switched to go to the Garena server.
It soon closed too.. I have an account with Garena (by transfer), which is not possible to connect it to my old account on the official server. Is it possible to combine them?
I do not want to start all over again.
Sorry for my bad english.


GGG doesn't offer account support via the forum so please e-mail GGG support directly for this.

Also Russian servers (Moscow gateway) works just fine....
Last edited by HanSoloDK on Feb 18, 2020, 1:40:17 AM
Unfortunately we're functionally unable to merge accounts together. We'll be happy to look into what options are available to you though. If you could contact us at support@grindinggear.com as HanSoloDK's mentioned, we'll have a look. :)

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