Broken Delve area preventing loading of nearby nodes? (Patch 3.4.3e issue)

After the patch 3.4.3e, i found like a few nodes that will never load no matter what i try, even when they are on the 5x5 grid that is the max for loading, so i was curious why and started checking the area around the problem spot. Down is what i found so far:

The spot where i first noted that something was wrong:

The pink square marks where i tried to go, as you can see is on the allowed distance of the nearby nodes, for it to work.

First broken node:



So i started prodding around to find where it was broken:

First i checked the logs:

2018/10/11 20:23:37 66972609 cd5 [DEBUG Client 3332] Got Instance Details from login server
2018/10/11 20:23:37 66972609 cf2 [INFO Client 3332] Just before calling client instance session
2018/10/11 20:23:37 66972609 d6 [INFO Client 3332] Connecting to instance server at 209.205.120.30:6112
2018/10/11 20:23:37 66972812 15e [DEBUG Client 3332] Connect time to instance server was 187ms
2018/10/11 20:23:45 66979953 a34 [INFO Client 3332] : You have entered Azurite Mine.
2018/10/11 20:24:07 67002250 79a [INFO Client 3332] Abnormal disconnect: An unexpected disconnection occurred.


Sadly nothing conclusive here, so i then poked around to see if other nodes nearby would work.

-Node A, marked on white worked, so the nodes around the yellow square could not be the issue, since they are all on the loaded 5x5 grid of A.

Working node A:



-Node B also works fine, which is again marked on white, which means the nodes around this other yellow area are also not the broken ones.

Working node B:



-Node C, again on white, also worked, so the ones on yellow again could not be the ones preventing the loading.

Working Node C:



-Finally going by elimination, the issue spot should be the area marked with a red square. And any nodes around the gray zone should not load.

Broken Map Zone:




So with that on mind, i tried the nodes around the gray zone, and as predicted, they also all gave the same error i got on the first node, even the ones that i had completed before patch.

So i suppose something on that area of the map is preventing the whole thing to load, which means i basically lost access to the whole Abyss City. Which brings the main question, can you guys fix it please?

Last bumped on Oct 18, 2018, 4:00:38 PM
This thread has been automatically archived. Replies are disabled.
Guess the team responsible to fix bugs is out to 3.5 already, since there is no solution for this and in fact it's spreading and getting worst as i go, since i already found another 2 areas that cannot be accessed at all further bellow.
"
SaintLucifer wrote:
After the patch 3.4.3e, i found like a few nodes that will never load no matter what i try, even when they are on the 5x5 grid that is the max for loading, so i was curious why and started checking the area around the problem spot. Down is what i found so far:

The spot where i first noted that something was wrong:

The pink square marks where i tried to go, as you can see is on the allowed distance of the nearby nodes, for it to work.

First broken node:



So i started prodding around to find where it was broken:

First i checked the logs:

2018/10/11 20:23:37 66972609 cd5 [DEBUG Client 3332] Got Instance Details from login server
2018/10/11 20:23:37 66972609 cf2 [INFO Client 3332] Just before calling client instance session
2018/10/11 20:23:37 66972609 d6 [INFO Client 3332] Connecting to instance server at 209.205.120.30:6112
2018/10/11 20:23:37 66972812 15e [DEBUG Client 3332] Connect time to instance server was 187ms
2018/10/11 20:23:45 66979953 a34 [INFO Client 3332] : You have entered Azurite Mine.
2018/10/11 20:24:07 67002250 79a [INFO Client 3332] Abnormal disconnect: An unexpected disconnection occurred.


Sadly nothing conclusive here, so i then poked around to see if other nodes nearby would work.

-Node A, marked on white worked, so the nodes around the yellow square could not be the issue, since they are all on the loaded 5x5 grid of A.

Working node A:



-Node B also works fine, which is again marked on white, which means the nodes around this other yellow area are also not the broken ones.

Working node B:



-Node C, again on white, also worked, so the ones on yellow again could not be the ones preventing the loading.

Working Node C:



-Finally going by elimination, the issue spot should be the area marked with a red square. And any nodes around the gray zone should not load.

Broken Map Zone:




So with that on mind, i tried the nodes around the gray zone, and as predicted, they also all gave the same error i got on the first node, even the ones that i had completed before patch.

So i suppose something on that area of the map is preventing the whole thing to load, which means i basically lost access to the whole Abyss City. Which brings the main question, can you guys fix it please?



Thanks for your report.
How long are you taking in the loading screen? This might be the reason why you're disconnecting.
If possible could you also post more of your client logs?
We are having trouble reproducing your problem as we are able to access those nodes just fine.
"
Jatin_GGG wrote:

Thanks for your report.
How long are you taking in the loading screen? This might be the reason why you're disconnecting.
If possible could you also post more of your client logs?
We are having trouble reproducing your problem as we are able to access those nodes just fine.


Around 2 sec to sometimes less than a second to load, since it basically instantly disconnect if i try to click any affected node on the "corrupted" area of the map.

As for the log, it's always the exact same thing, no matter which of the broken nodes:

2018/xx/xx xx:xx:xx XXXXXXXXX xXX [DEBUG Client XXXX] Got Instance Details from login server
2018/xx/xx xx:xx:xx XXXXXXXXX xXX [INFO Client XXXX] Just before calling client instance session
2018/xx/xx xx:xx:xx XXXXXXXXX xXX [INFO Client XXXX] Connecting to instance server at 209.205.XXX.XXX:6112
2018/xx/xx xx:xx:xx XXXXXXXXX xXX [DEBUG Client XXXX] Connect time to instance server was XXXms
2018/xx/xx xx:xx:xx XXXXXXXXX xXX [INFO Client XXXX] : You have entered Azurite Mine.
2018/xx/xx xx:xx:xx XXXXXXXXX xXX [INFO Client XXXX] Abnormal disconnect: An unexpected disconnection occurred.
Last edited by SaintLucifer on Oct 18, 2018, 4:39:10 AM
Found another 2 broken giant squares on my delve map today. Really starting to get tiresome, lately is like i spend most of my league time fighting bugs and trying to find ways around then, than actually doing challenges and having some fun.

Report Forum Post

Report Account:

Report Type

Additional Info