PoE wont load (please help)

So I am putting this out there to see what you all can tell me. I have been in contact with support but I still don't have an answer as to why this is happening. Every time I go to launch PoE with the launcher it sits on checking resources, and after a bit I get this error:

Unable to MapViewOfFile. Error Code: 8 Offset: 8094023680 Size: 30214

I was told to check my DxDiag and when I go to do this I get this Error:

DxDiag has detected that there might have been a problem accessing DirectShow the last time this program was used. Would you like to bypass DirectShow this time?

I hit yes and this is what I got:

------------------
System Information
------------------
Time of this report: 8/5/2018, 20:32:31
Machine name: USER-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.180608-0600)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16346MB RAM
Page File: 4035MB used, 28653MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6738)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_31071682&REV_00
Display Memory: 4095 MB
Dedicated Memory: 1011 MB
Shared Memory: 3084 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell E177FP
Monitor Model: DELL E177FP
Monitor Id: DELA023
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1433 (English)
Driver Version: 15.301.1901.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/26/2016 16:00:24, 1506000 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2478-11CF-AB70-0D11BEC2C

I googled the above error and it seems to be something to do with Directx. I have directx 11 on my computer, and when I went to update it it said I have the current version of it. I was also advised to update my GFX card drivers which I did.

I am at a loss. This game worked the last time I played it and it was on this computer. Granted that was probably a year ago. Any and all help welcome!!

Edit:
I have also uninstalled the game and reinstalled it.

~Bluehaze