Lost access to email & unverified account
Hi
Today when I logged in I noticed a box saying that my account is not verified and thus lacking security features etc. So I was about to verify the account but I could not access my (bogus) email, it has been locked and now requires a security question. I do not know the answer since it was a couple of years ago I created that particular email... I tried to change the email but then a confirmation email is sent to the old one (which I do not have access to..). Can this be resolved somehow? Can support maybe check IP or something like that and change it for me manually? I do not really feel like starting all over with a new account and character... Last bumped on Apr 22, 2018, 9:42:31 AM
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Hi there! I'm sorry to hear about this. Could you please contact us at support@grindinggear.com so that we can look into this for you?
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