Disconnects

I've been having serious issues in the past few days with constant disconnects. After running winmtr, it looks like I'm experiencing 20-60% packet loss across the board when trying to connect to Texas. Connecting to California was about 50% packet loss across the board.

Texas: https://pastebin.com/RqmY4Kcz

California: https://pastebin.com/3rSHNQ36

Really hoping to get this issue resolved in some manner. As it is, I get about 5 minutes of gameplay before it kicks me to the loading screen.

If it helps I'm running:
AMD Ryzen3 1200
ASUS a320m-k motherboard
nvidia gtx 460 v2
8 gb RAM
I've tried booting the game from both a Kingston 120g SSD and my old Western Digital 320g HDD (WD drive is what I used to play with, however ran into processor/RAM bottleneck).
Last edited by bguybus on Feb 18, 2018, 1:17:50 PM
Last bumped on Feb 21, 2018, 2:15:13 PM
Here's another MTR to Texas, looks like I'm losing packets on the network layer.

https://pastebin.com/CFDm1B99
Texas again https://pastebin.com/AGaYKZyp

This was about 15 mins of trying to play. Probably disco'd about 8-10 times in that span.
I have to jet for a vet appt for my puppy, but I did want to jump in real fast.

You are getting packet loss at your second hop that carries forward until the end = bad.

Power cycle your router and modem. Turn them off and unplug them for a minute at least. Turn 'em back on and run a MR again. *IF* the packet loss goes away, great, you are good to go. If not, you'll have to contact your ISP. Tell them that you are getting packet loss and it's affecting your ability to do what you want to online. Make absolutely certain that they see your MTR, as that is going to be the proof that they will need to see that something is borked.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."

"Your mother was a hamster and your father smelt of elderberries!"
I got in contact with my ISP. Everything looked good on their end. I had the tech on the line while trying to play to see if they are getting any notifications on disconnect, and they said the server pinged fine.

I did some digging in my log file and found the disconnects are pushing this text to the log file:

https://pastebin.com/u6e42vmc

Without fail that is what I'm seeing in the client log when I disconnect in the manner I have been.
The tech is an idiot. Doesn't matter what it looked like on their end...you have the proof right there in those MTR's that everything is NOT good. Did you show them those MTR's? If not, please please do so. As I said earlier, it starts at your second hop, which is basically out of your house to their first node. That is completely unacceptable. ANY packet loss is completely unacceptable.

You are getting packet loss. Pure. Plain. Simple. Next time you call them, have them send a tech out...as they basically just gave you the middle finger. This is on their end and they are the only ones who can fix this.

I looked through all of your traces just now and each and every one of them has varying degrees of packet loss, but it's packet loss none the less. Whine, bitch, moan..do whatever it takes to get their lazy asses out of their chairs and get them to fix their shit.

I work in IT, and it's asshats like this that piss me off.

Edit: If the guys who answer the phones still give you shit answers, ask for their tier 2 people. The tier 1 folks (phone answerers) have very limited knowledge, generally speaking, and are basically reading out of a book with canned responses and solutions.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."

"Your mother was a hamster and your father smelt of elderberries!"
Last edited by Aragorn14 on Feb 20, 2018, 12:19:28 AM
Coming to the conclusion that my ISP is total garbage. Giving them on more customer service call before switching carriers.

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