EA Origin may have been hacked

https://www.reddit.com/r/origin/new/

Lots of people reporting that they're getting Password Reset emails and that the password and other details on their account have changed without the original owners permission.

If you still have access to your account, now is a good time to set up 2 Factor Authentication: https://help.ea.com/en-ca/help/account/origin-login-verification-information/

As with most hacks, if the user was secure to begin with there wouldn't be much of an issue.

And the only pic i've seen so far shows the email sent to be a confirmation for the request to change the password, unless the users email was compromised it wouldn't be a problem.

If people need to do anything with the account security it should be from a secure device.

Thanks for the heads-up!

I'm more inclined to believe that it's a case of someone reusing e-mail addresses and passwords from another breach, but I decided it was a good reminder to boost account security.

I tried enabling e-mail-based log in verification, but the website said it would send me a security code I didn't receive. So yesterday I reached out to @EAHelp. I thought I was getting somewhere with them today until he abruptly said the reason it doesn't work is that I've the setting turned off. Er. Duh? To activate it I need to receive the security code they e-mail out. Me not getting that is the reason I'm contacting CS in the first place. This is dire...

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Sarno wrote:

I tried enabling e-mail-based log in verification, but the website said it would send me a security code I didn't receive. So yesterday I reached out to @EAHelp. I thought I was getting somewhere with them today until he abruptly said the reason it doesn't work is that I've the setting turned off. Er. Duh? To activate it I need to receive the security code they e-mail out. Me not getting that is the reason I'm contacting CS in the first place. This is dire...

It's well written paragraphs like yours that confuse tech support and causes everyone to be infuriated with tech support :/

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Nicholas_Steel wrote:

It's well written paragraphs like yours that confuse tech support and causes everyone to be infuriated with tech support :/

Appreciate the compliment, but it turns out I was making an ass of myself;

https://www.eveningtelegraph.co.uk/fp/email-problems-hotmail-outlook-may-last-another-24-hours/

I've no ill will towards @EAHelp. That Brad guy spent over 30 minutes talking with me, and probably just forgot why I contacted him initially because he was in ~5 conversations at once. He never tried to get rid of me, and when I later got in touch to tell him about Microsoft's e-mail issue he was really polite and thanked me for letting him know.