Map portals disappear after disconnect

Map portals disappear after disconnect. You get your T15 map running, all happy and entertained and all of a sudden the game stops: "Operation timed out". You get thrown back into login screen and ... no way to get back into the map: portals just aren't there any more. Is this even my connection problem? But that's not the point. Why do map portals disappear and you are unable to get back into the map?!

This is totally outrageous and should be considered a major bug, as people are losing valuable items. Please fix this.

Just imagine any serious MMO game where you lose items / gold / money / currency / whatever because of a... disconnect...?

Thanks.

Bumping this. I have a similar issue - it might be the same, but I'm not sure.

When I tried to re-enter a Jungle Valley map just now after going back to my hideout to sell, I got disconnected after entering the map portal. I logged back in to find that the game consumed my portal without letting me in the map!

Invited a friend to the party and it does the exact same thing to him. I'm playing on a level 83 duelist . Very frustrating as I can't get back in to kill the boss.

Please address this, GGG!

This has happened several times to me too. Sometimes the portals are there but i can't enter the map again, sometimes the portals are just gone, not cool.

Yeah, just lost unique map, the one with naked men running around with wolf pelts, not cool.

Bumpity bump. I've sent an e-mail to support at ggg dot com and got a polite reply that my feedback ( this thread ) will be looked in to. Maybe you GGG guys had a chance to discuss this issue? Any information?

Cheers,
ZLOJ

Bump. Please, make it so that after map portals are opened the character is 'saved'.

If the portals are gone, the hideout crashed. If the portals fail to join the map, the map crashed. If the portals log you out, they probaby got bugged in the map. That used to happen if you placed the portals on dead monsters or in a place where there is a lot of stuff on the screen. I thought they fixed that but maybe the bug has returned. One time I was able to use a different character to get back into the map and then when I moved the portal, my original character could get back in without getting logged out.

At any rate, "saving" isn't a solution because there is nothing to save. At that point the hideout that had the portals is no longer.

"

mark1030 wrote:

If the portals are gone, the hideout crashed. If the portals fail to join the map, the map crashed. If the portals log you out, they probaby got bugged in the map. That used to happen if you placed the portals on dead monsters or in a place where there is a lot of stuff on the screen. I thought they fixed that but maybe the bug has returned. One time I was able to use a different character to get back into the map and then when I moved the portal, my original character could get back in without getting logged out.

At any rate, "saving" isn't a solution because there is nothing to save. At that point the hideout that had the portals is no longer.

How is it that there's nothing to save? A map is an instance, so as long as instace did not crash ( and speaking of that - if it crashes than it can be either fixed or worked around with a save of initial state at some point, no? ) you may very well save the number of portals connected to that instance. Or does this interfere with logic too? I, of course have no idea how that is actually designed, but I'd bet a lot on that this is how it approximately looks like.

I just had the same the thing happen with my Zana daily (which was extra annoying because it was a "find the unique item" mission, and I hadn't found the item yet). I was in the map, got disconnected, and reconnected within a minute but Zana was back in my hideout with her daily mission option no longer available. I had gone back to sell items once during the mission, so I had used up two portals (the first one on going in, and then one more after I sold items).

After I got disconnected (something that actually happens quite a bit, but normally it's just a minor annoyance) I did check the region pings and switch from Washington DC to Texas to see if that made my connection better. However, switching back did not restore the portals.

My bug report reference number is 3,596,115,925

I had the same with 2 maps.
After the first I thought it was just a hickup.
But global was full of people reporting the same issue.
The second map was one of my few tier 6 ones and it was a good roll.

i too play now, open 10 tier map and game disconnected when i run it
then when i reconnect all lvl experience progress what i get on that map be losed