Latency Issues. WINMTR

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 42 | 42 | 0 | 0 | 2 | 0 |
| 118-92-147-254.dsl.dyn.ihug.co.nz - 0 | 42 | 42 | 21 | 26 | 55 | 22 |
|be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 0 | 42 | 42 | 22 | 25 | 47 | 23 |
|be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 0 | 42 | 42 | 22 | 24 | 54 | 22 |
| vocus1.ape.nzix.net - 0 | 41 | 41 | 44 | 45 | 55 | 55 |
|ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz - 0 | 42 | 42 | 45 | 47 | 71 | 46 |
|ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au - 0 | 42 | 42 | 45 | 47 | 78 | 46 |
| ten-1-1-0.bdr03.syd03.nsw.VOCUS.net.au - 0 | 42 | 42 | 45 | 48 | 82 | 46 |
|as56106.cust.bdr03.syd03.nsw.VOCUS.net.au - 10 | 33 | 30 | 45 | 46 | 51 | 46 |
| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 14 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Standalone client.

Is this ggg? Or my ISP.
Last edited by CyanideSkittles on Aug 31, 2014, 1:51:03 AM
That's a disconnection somewhere in Australia. You're going to need to send the reports to your ISP, there's nothing GGG can do.
are you sure?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 32 | 32 | 0 | 0 | 2 | 0 |
| 118-92-147-254.dsl.dyn.ihug.co.nz - 4 | 28 | 27 | 0 | 34 | 65 | 22 |
|be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 0 | 32 | 32 | 22 | 24 | 45 | 25 |
|be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 0 | 32 | 32 | 22 | 24 | 43 | 23 |
| vocus1.ape.nzix.net - 0 | 32 | 32 | 45 | 48 | 86 | 47 |
|ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz - 0 | 32 | 32 | 45 | 48 | 65 | 46 |
|ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au - 0 | 32 | 32 | 45 | 48 | 69 | 53 |
| ten-1-1-0.bdr03.syd03.nsw.VOCUS.net.au - 0 | 32 | 32 | 45 | 48 | 63 | 52 |
|as56106.cust.bdr03.syd03.nsw.VOCUS.net.au - 0 | 32 | 32 | 45 | 47 | 62 | 46 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 7 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Doesnt "No response from host" generally mean its something on ggg's end?
Last edited by CyanideSkittles on Aug 31, 2014, 2:38:52 AM
Issue is with the Australia gateway right near the server.

http://imgur.com/p1d4Ib0
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 44 | 44 | 0 | 0 | 5 | 0 |
| 118-92-147-254.dsl.dyn.ihug.co.nz - 0 | 44 | 44 | 20 | 23 | 43 | 21 |
|be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 10 | 33 | 30 | 0 | 26 | 51 | 40 |
|be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 3 | 41 | 40 | 22 | 26 | 60 | 22 |
| vocus1.ape.nzix.net - 3 | 41 | 40 | 45 | 52 | 77 | 72 |
|ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz - 0 | 45 | 45 | 45 | 47 | 62 | 46 |
|ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au - 3 | 41 | 40 | 45 | 52 | 79 | 77 |
| ten-1-1-0.bdr03.syd03.nsw.VOCUS.net.au - 3 | 41 | 40 | 45 | 51 | 81 | 76 |
|as56106.cust.bdr03.syd03.nsw.VOCUS.net.au - 6 | 37 | 35 | 45 | 50 | 78 | 73 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
"
Jalish wrote:
Issue is with the Australia gateway right near the server.

http://imgur.com/p1d4Ib0


Well honestly i hope its that, if it is then im sure ggg will fix it in due time.
Aussie gateway has returned to normal.
Still having issues.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 85 | 85 | 0 | 0 | 2 | 0 |
| 118-92-147-254.dsl.dyn.ihug.co.nz - 0 | 85 | 85 | 21 | 25 | 68 | 22 |
|be7-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 0 | 85 | 85 | 22 | 25 | 55 | 22 |
|be8-188.ppnzftc02.akl.vf.net.nz.180.109.203.in-addr.arpa - 0 | 85 | 85 | 22 | 25 | 55 | 24 |
| vocus1.ape.nzix.net - 0 | 85 | 85 | 45 | 48 | 71 | 46 |
|ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz - 0 | 86 | 86 | 45 | 48 | 72 | 45 |
|ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au - 0 | 85 | 85 | 45 | 48 | 72 | 46 |
| ten-1-1-0.bdr03.syd03.nsw.VOCUS.net.au - 0 | 85 | 85 | 45 | 48 | 73 | 64 |
|as56106.cust.bdr03.syd03.nsw.VOCUS.net.au - 0 | 85 | 85 | 45 | 48 | 68 | 46 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Hi CyanideSkittles,

I'm sorry to hear this is happening. Were all of these traces running as the issue was occurring? In one of them I can see some packet loss happening around VOCUS' network, which is something you would need to bring up with your ISP, as Ionface said.

Unfortunately, none of the traces you've posted have completely resolved, and they haven't been run for very long (300 packets tends to be a good length) so it's hard to conclude much from them. If you can capture the issue over a few minutes of playing we should be able to get a better picture of the connection.

We have seen issues with VOCUS in the past though, so you may wish to try a different gateway, or a VPN for now. For the former, I recommend typing Singapore manually into the gateway box, and for the latter, there are some instructions here.

Please let us know how you get on.
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