Appeal for Account Mute Removal - Misunderstanding Regarding World Chat

I hope this message finds you well. I am writing to sincerely apologize and to appeal the recent mute placed on my account. I believe this action was taken due to a misunderstanding, and I would like to explain the situation from my perspective.

Earlier, I was using the world chat channel to look for group members to team up for in-game activities. My intention was solely to find fellow players to collaborate with, as I enjoy the cooperative aspects of Path of Exile 2. Unfortunately, it seems my messages may have been misinterpreted or reported by mistake, leading to the mute penalty.

I want to assure you that I have always respected the game’s rules and community guidelines. I never intended to spam, harass, or violate any policies. My only goal was to connect with other players to enhance my gaming experience and contribute positively to the community.

I truly value the time and effort the development team has put into creating such an immersive game, and I deeply regret any inconvenience my actions may have caused. If possible, I kindly request that you review my case and consider lifting the mute on my account. I promise to be more mindful of how I communicate in public channels moving forward.

Thank you for your time and understanding. I look forward to continuing my journey in Path of Exile 2 and being a respectful member of the community.

Sincerely.
Last bumped on Jan 27, 2026, 7:27:46 AM
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this as soon as possible.

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.

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