How do i redeem an early access key?

So i bought early access on the PS5 and linked to my poe account - now i want to play on PC and i have a key a friend of mine gave me, but when i go to /my-account/early-access i can only see a message saying:

"
Your account is eligible for Path of Exile 2 Early Access! Thank you for your (or your benevolent friend's) support!

Your account will be allowed to log in and play during Path of Exile 2 Early Access.
Last bumped on Jan 26, 2026, 7:59:43 PM
Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

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