4th Ascension points dissapeared from character

Hey there, after completing the taskmaster 4th ascension
Nepenthe#3191

So We were running a trial of chaos and had the 3 items to open the final boss.
We defeated the boss and as we were choosing our ascension points the game server disconnected and reset the points.

Needless to say it was a LOT of grinding lost due to the keys needed and a hard boss fight.

So i logged back in and the points are gone, keys are gone.

Please readd the points atleast as items will not be restored.

1,275,899,686 is the reference number