My Google email account has been suspended, rendering me unable to receive emails from the account.

I have provided a substantial amount of evidence to support@grindinggear.com, including transaction records, Steam binding information, account character names, and various images of my Google account being banned. Why have you not helped me resolve the issue?
Last bumped on Dec 16, 2025, 5:11:33 AM
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Loong#0306 wrote:
I have provided a substantial amount of evidence to support@grindinggear.com, including transaction records, Steam binding information, account character names, and various images of my Google account being banned. Why have you not helped me resolve the issue?


Hi there! I'm afraid that we're unable to assist with account related issues over the forums, if you've already contacted us via email at support@grindinggear.com the appropriate team member will get back to you as soon as possible.
Could you please ask Rory to reply to me as soon as possible? I've been waiting for a day, but he hasn't followed up on my question in a timely manner
Your ticket will be responded to as soon as it reaches the top of the queue.

You cannot use the forum to skip the queue; that would not be fair on others.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

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