Can't change primary email account

Hi,

I use Steam connexion for many years and now Po2 website account needs my Poe1 email account to be verified, but i can't access that email anymore... And it's not the same email than my Steam account.

Since my PoE account is not email verified, i'm not allowed to contact support.

Can somenone help me please?
Last edited by rixou#1321 on Dec 11, 2025, 4:58:34 PM
Last bumped on Dec 11, 2025, 5:08:07 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Thank you, i have send an email!

Report Forum Post

Report Account:

Report Type

Additional Info