Frequent "Failed to load instance" and "This action requires you to be logged in" errors since 3.27

Since the 3.27 launch, I've been having an awful time playing because of these frequent disconnects.

Following GGG's network troubleshoot guide, I've WINMTR a few of the IPs that threw erros today, none appeared to have any meaningful problems with either loss or jitter that should end up disconnecting the account.

Nothing changed on my end, same parts, same OS, same network settings, same router, same ISP/routing.

Following is a Screenshot from the latest server disconnect I've grabbed, as an example, but they all follow similar patterns: barely (if any) packetloss and ping variation well within what a multiplayer game should be able to handle.

Settings: Lockstep, São Paulo gateway (~7ms), WeClix ISP



I have also tried different gateways for login but had similar results.

Would appreciate a staff response or recomendations on apps that do what winmtr does but automatically, so any data is as precise as possible.

Thank you in advance.

Last bumped on Nov 21, 2025, 4:17:53 PM

Report Forum Post

Report Account:

Report Type

Additional Info