Big packet loss behind my ISP network

Hi there,

My ping is randomly very inconsistent. Sometimes it works for a few hours, sometimes it does not even work one hour a day. Sometimes it happens in the morning and sometimes it happens in the evening. My ping is usually 15ms, but most of the time it varies from 80ms to 20k+ ms.

Therefore I did except it to be a packet loss issue.


I did follow the debugging instructions with WinMRT and foudn out, that I have 10-15% packet loss in the network which does not belong to my home network neither to my ISPs network.

Here are the results of my WinMRT check:
Screenshot: https://prnt.sc/2AD4OPRgWSnN
Pastebin: https://pastebin.com/1QBcCXUM

Other troubleshooting done so far:
- Used steam and stand alone version of PoE2
- Used a wired connection and in total 4 different cables
- Used Windows and Linux
- Used 2 PCs and 1 laptop (which nearly died with PoE2)
- Used two different VPNs
- Used two different ISPs (yes, changed my ISP at some point as I thought it's their fault)
- Used my mobile phone connection, which is in general shitty (300ish ms), but seems to be constantly shitty
- Used different servers (Frankfurt, Madrid, London, Amsterdam and even non EU ones)
- Used the "exposed host" fuction of my FritzBox
- Allowed everything around PoE and Steam in my firewall
- Port forwarded every port I was able to identify or find on the internet (https://prnt.sc/Z-XYir4MF0dc)
- PoE2 is the only game where I have this issue
- I had a similar problem in PoE1 which could be solved with port forwarding


I would appreciate any help to solve this issue as it's completly destroying my gaming experience :-(

BUMP

I followed your guide here: https://www.pathofexile.com/forum/view-thread/1377789 and it's mentioned that you would escalate such problems to your provider.

BUMP
Help plz