Extreme lag on Xbox

Hi

I have a problem with extreme high network latency. I am on Xbox series X with network cable connected (no wi-fi), a gigabit router. I have no problems with other games.

Tried many things, like:
- reset my router,
- reinstall the game
- set network region in the options menu on the charachter selection screen.

I need to tell, that it is not minor lags. It is a game breaking "event" for me. i dont know how to attach a screenshot here but I have 30.000+ ms latency.

Please help me understand the situation or even I you can, give me a solution.
Last bumped on Sep 15, 2025, 12:57:45 AM
Post an MTR log created on a desktop or laptop that's connected to the same router. As there won't be an accessible log file, use the "Unable to log into the game client? Click here." option.

https://www.poecommunity.help/information/server-connection
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

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Hi. Thank you. I will post the MTR test soon. But, I would like to enphasis that I can log invand play with my charater. This extreme lag only occurs after I am quiting from the hideout or camps and it is coming frequently.

I am going to the Options menu in game and see my network latency slowly going up to 100k ms.

LatestClient.txt is not an option for me as I play on Xbox series X.

I can surely test it against one of the gateway server, but I am suspecting, that there will be no problems.
I think, I can connect. But somewhow lost connection while I playing. So maybe it is not a lag, rather a disconnection.

Let's see the MTR test against the gateway and I am coming back to you.

Thanks

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