My computer crash when i open poe

Hello! i cant start poe, always crash my computer getting a black screen and i cant do nothing only restarting. 1 week ago i got some blue screens while playing but now cant even start the game and this only happens on poe.

My specs

rx 7800xt
ryzen 7 9700x
32 gb ddr5 ram
Last bumped on Jul 10, 2025, 10:49:24 AM
Any Error Message?

Anyways:
open up your POE install folder and run "packcheck.exe", also make sure to delete/clear vulkan/dx12 cache.

A GPU reseat may also help, to exclude this as a error.

Any StopCode from the Blues?

OS Uptodate?
if windows, hit Windows Key on your KB, type winver and hit enter
Which Version and which Build

Chipset uptodate? Should be 7.06.02.123, depending on your Motherboard
GPU uptodate? Should be "25.6.1 (WHQL)" or the newest, but still optional "25.6.3"

Sufficient PSU?

Exclude a faulty SSD/Nvme via "CrystalDiskInfo" (crystalmark.info/en)
No error message just an ifinite black screen until restart.
I dont have the packcheck.exe my game is on steam maybe thats why, i will try download poe from the site.
i Just had 1 blue screen and couldn see the code just blue and restart in 1 sec.
I format my pc 3 days ago the problem was solved today i try to play and same thing happen. I install all the updates and updated driveres.
i tried the gpu reset and the crystaldisk info and already use a calculater for the psu and have like 100w something spare.
Just install poe from the official site and does the same thing

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