Game Unplayable - Constant Crashes - US Server

Honestly - I dont know what else to do other than just quit. I have tried everything I found online and nothing works.

I have:
- Repair game files
- Uninstall, delete cache, reinstall on completely different SSD
- Undervolted CPU, Throttled CPU
- Changed every single graphical setting in the game
- Updates BIOS, drivers, chipset, video cards, etc

However I still get disconnected about once every 10-20 minutes. When it crashes it kicks me out to the login screen. Cannot do maps, cannot do sekhamas/chaos, sometimes cannot even trade, due to disconnecting.

Please can someone help me fix this? I combed through the logs, I deleted duplicated of error messages so this would be so long, but this is what I am dealing with and this is only a 3 hours time-frame where i get so sick of it I quit.


Operating system: Microsoft Windows 11 Home, Version 10.0.26100
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 576.02 - Wed Apr 16, 2025
CPU: Intel(R) Core(TM) i7-14700K
RAM: 64.0 GB
Storage (3): SSD - 3.6 TB,SSD - 1.8 TB,+1 more
GPU processor: NVIDIA GeForce RTX 4070 SUPER
Video BIOS version: 95.04.69.00.90

"

2025/05/10 10:23:01 410421156 923448f [INFO Client 49436] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 10:25:33 410572890 93b1b552 [CRIT Client 49436] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 10:32:44 411003718 93b1b552 [CRIT Client 49436] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 10:38:01 411321156 923448f [INFO Client 49436] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 10:44:27 411706890 93b1b552 [CRIT Client 49436] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 10:53:01 412221140 923448f [INFO Client 49436] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 10:54:34 412313781 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 10:58:15 412535187 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:02:03 412762781 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:06:32 413032562 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 11:06:43 413043234 4d32db43 [WARN Client 2668] Tried to SetExtraActivationRangeAroundTile() after level generation was complete
2025/05/10 11:08:01 413121140 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 11:11:57 413357531 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 11:17:32 413692671 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 11:23:01 414021125 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 11:38:01 414921156 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 11:41:49 415149078 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:50:05 415645140 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:52:44 415804125 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:53:01 415821140 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 11:55:17 415957000 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:56:01 416001031 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:56:40 416040046 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:58:01 416121187 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 11:59:22 416202203 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 12:06:09 416609093 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 12:08:01 416721140 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 12:23:01 417621156 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 12:34:51 418331093 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 12:38:01 418521140 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 12:47:24 419083812 ff746181 [CRIT Client 2668] Tried to get position height while only location height was explicitly set.
2025/05/10 12:53:01 419421171 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 13:02:57 420017671 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 13:06:35 420235312 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000010 mesh: 0x00000000)
2025/05/10 13:07:25 420285031 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 13:08:01 420321140 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 13:10:03 420442828 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 13:18:46 420966640 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
2025/05/10 13:23:01 421221156 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 13:38:01 422121156 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.
2025/05/10 13:42:47 422407671 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
2025/05/10 13:53:01 423021171 923448f [INFO Client 2668] Abnormal disconnect: An unexpected disconnection occurred.



Also most of those render errors point to the exact same thing

"

2025/05/10 11:02:03 412763500 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_xy_velocity.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Art/Microtransactions/Character_FX/ooze/tentacles_ooze.fxgraph" "Metadata/Materials/DielectricSpecGloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Gloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Albedo.fxgraph" "Metadata/Effects/Graphs/General/ScaleMoveUV.fxgraph" "Metadata/Effects/Graphs/General/ScaleMoveUV.fxgraph" "Metadata/Materials/Utility/TWEAK_SpecColour.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/Tentacles.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/BlobRefraction.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/Blob_FX.fxgraph" "Metadata/Effects/Graphs/General/SSSMulti_ByFresnel.fxgraph" "Metadata/Effects/Graphs/General/Fresnel_Albedo_Multi.fxgraph"

2025/05/10 13:42:47 422407671 93b1b552 [CRIT Client 2668] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_default.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_downscale.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/face_camera.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_flip_normal.fxgraph" "Metadata/Effects/Graphs/General/BasicColour.fxgraph" "Metadata/Effects/Graphs/General/Ambient.fxgraph" "Metadata/Effects/Graphs/General/FlipbookOld.fxgraph" "Metadata/Effects/Graphs/General/DarkenTex.fxgraph"

Last edited by watermouse#5976 on May 10, 2025, 5:24:05 PM
Last bumped on May 16, 2025, 2:00:50 PM
100% the same. Unable to play the character, as well, because it's stuck in the map/loading screen.

Maps: After a few minutes in a map, game crashes to desktop. Relogging isn't an issue, however, I'm unable to log into the same character that I was previously on. And since my character was in that map, it's unplayable.
Even if I log into another character, and open a different map (in a different location), crash/desktop. ....This happens once every 1-3 maps.
I have no idea how to even approach fixing this - I contacted support, yet they send me POE1 links and advised they to not do troubleshooting via there support team - lololol.

Such a shame. 0.1.0 had no issues for me at all.

Also another thing to note that I had completely forgotten about - These disconnects never happened during my campaign playthrough on 0.2.0, it only happened after, but it doesnt matter if im in maps or just sitting in my hideout.
Last edited by watermouse#5976 on May 11, 2025, 10:43:29 AM
+1
New nVidia driver just came out this week. Installed DDU, removed old driver in safemode, rebooted and reinstalled.

Same issue :( what else is there left to do here?
New update - was hoping something in there would have fixed this....

but nope....

"

2025/05/15 11:48:05 47662484 93b1b552 [CRIT Client 13432] [RENDER] Shader uses incorrect vertex layout (shader: 0x00000218 mesh: 0x00000208)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_default.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_downscale.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/face_camera.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_flip_normal.fxgraph" "Metadata/Effects/Graphs/General/BasicColour.fxgraph" "Metadata/Effects/Graphs/General/Ambient.fxgraph" "Metadata/Effects/Graphs/General/FlipbookOld.fxgraph" "Metadata/Effects/Graphs/General/DarkenTex.fxgraph"
2025/05/15 11:48:07 47664296 2627f16d [INFO Client 13432] [ENGINE] Loading state active: FALSE
2025/05/15 11:48:07 47664312 e2ea37c7 [INFO Client 13432] [SHADER] Delay: ON
2025/05/15 11:48:08 47665093 93b1b552 [CRIT Client 13432] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_xy_velocity.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Art/Microtransactions/Character_FX/ooze/tentacles_ooze.fxgraph" "Metadata/Materials/DielectricSpecGloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Gloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Albedo.fxgraph" "Metadata/Effects/Graphs/General/ScaleMoveUV.fxgraph" "Metadata/Effects/Graphs/General/ScaleMoveUV.fxgraph" "Metadata/Materials/Utility/TWEAK_SpecColour.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/Tentacles.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/BlobRefraction.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/Blob_FX.fxgraph" "Metadata/Effects/Graphs/General/SSSMulti_ByFresnel.fxgraph" "Metadata/Effects/Graphs/General/Fresnel_Albedo_Multi.fxgraph"
2025/05/15 11:48:08 47665093 93b1b552 [CRIT Client 13432] [RENDER] Shader uses incorrect vertex layout (shader: 0x0000023a mesh: 0x00000238)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_xy_velocity.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Art/Microtransactions/Character_FX/ooze/tentacles_ooze.fxgraph" "Metadata/Materials/DielectricSpecGloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Gloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Albedo.fxgraph" "Metadata/Effects/Graphs/General/ScaleMoveUV.fxgraph" "Metadata/Effects/Graphs/General/ScaleMoveUV.fxgraph" "Metadata/Materials/Utility/TWEAK_SpecColour.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/Tentacles.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/BlobRefraction.fxgraph" "Metadata/Effects/Spells/monsters_effects/League_3_9_0/blob_monster/Graphs/Blob_FX.fxgraph" "Metadata/Effects/Graphs/General/SSSMulti_ByFresnel.fxgraph" "Metadata/Effects/Graphs/General/Fresnel_Albedo_Multi.fxgraph"

2025/05/15 11:49:04 47721531 923448f [INFO Client 13432] Abnormal disconnect: An unexpected disconnection occurred.
Hmmmm - Does anyone know if there is some kind of timeout in the game settings? I through my original post into CHAT GPT and asked to only look at abnormal disconnects and if it was able to see any trends (which I did not notice before. ) These disconnects are happening at 15 minutes on the nose!

1. Recurring Time Intervals
Most of the disconnects occur at or very near HH:08, HH:23, HH:38, and HH:53, which suggests a 15-minute interval pattern:

Time Interval Pattern
10:23:01 +15 min from 10:08 (likely missing)
10:38:01 +15 min
10:53:01 +15 min
11:08:01 +15 min
11:23:01 +15 min
11:38:01 +15 min
11:53:01 +15 min
12:08:01 +15 min
12:23:01 +15 min
12:38:01 +15 min
12:53:01 +15 min
13:08:01 +15 min
13:23:01 +15 min
13:38:01 +15 min
13:53:01 +15 min
I'm afraid I have a final update to share, where I am a bit embarrassed and raising the flag of defeat and personal accountability.

I literally tried everything I could to resolve this. Finally I opted to go to chat GPT and dump the logs asking for trends, steps to take, etc.

I installed PingPlotter to map my connection to the POE2 server I was connected too and it showed horrendous packet-loss from the first hop to the last.

I should have checked this as one of the very first steps, but i never had issues before and exact same connection worked just fine on POE 0.1.0, however my friends, it was NORDVPN. I had split-tunneling enabled which should have put POE2 off my VPN, but I found out it is not working, it still thinks im connected to VPN when I play.

Anwyas, just wanted to update - if anyone having similar experience. 1. Ask ChatGPT. 2. Work with an packet capture tool (WinMTR, PingPlotter)

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