Long delay, good internet connection, please help

Short summary: I'm experiencing excessive lag and latency interruptions, so to speak. I have a very good connection. At first, I thought it was me, but after trying other games and calling my internet company, the problem really isn't me. I've reinstalled the game and it's still the same.

Sao Paulo: 60ms uploads, up to 3000ms

Please help. I don't know how to post videos here, but if you need them, I have them.
Last bumped on May 8, 2025, 4:27:53 PM
Please post a WinMTR log.

GGG has a step-by-step guide which you can find here.
I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...

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