ok im gana need some serius help here. i have lost access to my poe 2 key.
i have lost my poe2 key, i have played before and then stop for a couple months. and i saw the big update and wanted to play again and relise i cud not. i have posted a thread allready and they told me to send a email at this email:support@grindinggear.com and i have but they have send me one reply and never responded again pls some one help me
Last bumped on May 1, 2025, 8:28:51 PM
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" Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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Where did you buy an Early Access key for Path of Exile II?
If it was an online marketplace, it was most likely purchased fraudulently. GGG won't do much to help unless you specifically got access by buying from them directly. Also, if you've, say, a PC and a PlayStation, remember access is platform-specific. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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the last respons i got wass 04 05... it ben almost a month it cant be this long for a answer..
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i dont know were i got it from its my friend that buy the key for me and i play on pc and i im not trying to play on consoles
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" Maybe just let them know and ask if they can remember where they'd got it. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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he told me he belives its from this key site Gamivo . so im gessing im booned?
Last edited by opgama#4998 on Apr 28, 2025, 11:08:53 PM
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Not good news, I'm afraid.
They're one of those sites that 1) aren't an authorized retailer in that they don't get keys from GGG directly, and, 2) they tend to offer "too good to be true" prices. Like, Steam is charging €27,75 for Path of Exile II. The site you mention is selling PoE2 keys from €11.97. Also, it's a marketplace - so it's a bit like buying from some random guy on eBay. Those key sites are always absolutely crawling with people who fraudulently obtain other people's payment credentials, then mass buy keys to resell quickly (hence such a low price) so that they can take the money and run before the legitimate credit card owner becomes aware of the situation and begins issuing chargebacks. There'll always be some people who see the price and take the risk. Unfortunately, if you're contacting GGG's support team and 1) you're not the one who made the purchase, and, 2) the purchase wasn't from them then there's essentially zero chance of them choosing to do anything to help you. If you want to resume playing, you'll need to either buy the game or wait for it to become free when it leaves Early Access. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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" If you're still around on the website please check your PMs when you get the chance. https://www.pathofexile.com/private-messages/inbox It's 04:30 am here, so I'll disappear for the night pretty soon, but I'll be around in about 12 hours from now if I don't hear back from you before I shut down my PC. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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Thanks for getting back to me.
I’ve sent you a key now via PM. "VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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