My Amazon character crashes when entering a map game in another world

After my new season Amazon character enters the hiding place, clicking on the map device will cause the game to crash directly, while my old season character can be clicked without any problems in the game. I asked my friend to log in to my account, but it still remains the same. I can log in with my friend's account and also access the map of another world. This situation has ruled out any issues with my computer, so I believe it may be a problem with the game or my account. I hope you can help me solve this problem as soon as possible, as it has seriously affected my gaming experience.

My game name:神也佑我
This situation has been going on for two days and I am completely unable to play the game. Please resolve it as soon as possible.