Haven’t received my points from MTX store

Hi,

I bought points on PlayStation store on the 5th of January which was never delivered to me.

I’ve been in contact with GGG support and got one response over a month ago asking for more info which I sent and I haven’t heard anything since.

I contacted PlayStation for a solution and I was told everything is fine on PlayStations end, it’s the developers responsibility and need to contact support to resolve this issue which I’ve also done and again no response….

I have the receipt of the transaction from PlayStation but never received one from GGG like I normally do.

Since I’m being ignored from GGG support I’ve posted here to try and get some attention as it’s been over a month.