My ethernet network card disconnects every time POE2 is started.

Hello,

I'd like to explain my problem.
I had to change my motherboard because my old one was defective, however since I changed it, POE2 at startup decides to automatically disconnect my internet connection, reconnects etc... in a loop.

I decided to reinstall Windows, uninstall everything etc... like the whole thing... and still the same...
However, I thought that my card was finally defective, so I decided to test it with an EXTERNAL network card, and there was no PROBLEM...

I had to switch between the two cards to play POE2 (the problem is only present on POE2).

The following network card models are available:

- The one with POE2 problems: Killer E3100G 2.5 Gigabit Ethernet Controller
- The one that works perfectly: Intel(R) Ethernet Controller (3) I225-V

Both are 2.5Gb/s...

I wonder if AsRock's “Killer” controller isn't “verified” by the POE2 servers... ( My motherboard is a Z790 PG RIPTIDE ).

It would be cool if people could help me solve this problem... it's getting boring to disconnect and reconnect to the functional port just for a game --'

Thanks in advance for your help.
Last bumped on Jan 20, 2025, 10:08:17 AM
Have you verified you have the very latest driver for both NICs?

ASRock is reputable and gets updates out fast for sure, checking with the manufacturers site might still be helpful.

It can also be helpful to make sure your on the latest Chipset driver and Agesa (UEFI/BIOS) out for your Mobo.

The oddest things can cause weird little problems with computers.
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Hello,

Thank you for helping me.
Unfortunately I checked that everything was up to date concerning the motherboard etc... whether by reinstalling Windows etc.... ( it was the last manipulation before the request on the forum ).

I'm having the same issue it ONLY happens when I play POE2. usually within an hour of playing and it hard disconnects. I have all my drivers up to date, BioS updated I'm on a Z590 Asus board never have any issues with any other game. Just POE2 and it always happens with this game it's been happening for about two weeks. It's driving me crazy I know it's not my system.
I'm wondering if there hasn't been a micro-update that's a bit of a mess.

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