constant 5000 ms ping spikes (Frankfurt, Milan, London, Paris)

I have tested my connection via https://ping.canbeuseful.com/ and my ping is consistently at 15-20 ms, with the occasional spike to 50 ms.

Ingame, I consistently have massive ping spikes of 500 ms, sometimes 5000 ms, sometimes even up to 10-20k ms.

The issue appears on the following servers:
Frankfurt, Milan, London, Paris

Not sure if others are having the same issue.

I'm surprised this is the only thread adressing this, if you ask in global chat, a lot of people confirm having ping spikes. The game is unplayable and it's a matter of luck if you end up in an instance with ok-ish ping. Most of the time it's not. I also checked my network, which is fine for everything not PoE-related and a friend of mine, located at the other end of Germany, has the same issues.

Conclusion:

- You are not alone
- It's not our fault
- It's not the providers fault
- It's at least a Germany-wide problem, maybe whole Europe
- Game is unplayable

I've been consistently having these latency issues playing on Frankfurt. I switched to Milan and the game runs very smoothly now. All I can suggest is keep trying different gateways. I agree it's borderline uplayable especially in places like maps or trials where you can't simply create new instances to try and get into a non-laggy one.

switch server, if the issue persists, its on your end. For me, the game runs better than POE 1 when it comes to connection

Have you tried doing a tracert on it?

I play on the Hong Kong gateway and connect from Taiwan. There's a hop in my routing right as my packets leave Taiwan and get to Hong Kong that give me a 200ms spike every 3-5 seconds which makes the game unplayable (I normally have a stable 23ms latency).

But that routing seems to be only used when I'm connected to certain servers within the realm cluster, so changing my gateway and restarting the game, then auto-selecting back to the Hong Kong gateway seems to put me on another routing that is always stable.

(The fact that China tried to cut our outgoing submarine cables doesn't help either, but that's another topic.)

It's weird. Random pulsing 500ms. Happens for about 15 seconds or until I reload the game. It's on all servers.

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Lilianda#8332 wrote:

switch server, if the issue persists, its on your end. For me, the game runs better than POE 1 when it comes to connection

That lacks any factual basis whatsoever.

Was also affected yesterday. There's no real difference between the european gateways and it's unplayable again after ~4 weeks of no issues.