"Purchased DLC Content Missing"

Hello,
I purchased the DLC for my Path of Exile account. However, the content included in the DLC has not been delivered to my account.
The purchase was completed successfully, but the content is still not showing. Could you please look into this issue and assist me?
Thank you.

okey, I sent it as an email

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JC_GGG wrote:

So that we can look into this with you can you please contact us at support@grindinggear.com for assistance?

I sent an email but still no response