Ascent to Power - Travel to Traitor's Passage

Hello,

I am currently in Act2 Cruel and I got to the Ascent of Power quest. I entered the room and beated Balbala, I got the green quest item and then I used a waypoint to teleport at the end of the Dungeon. Suddenly the quest item disappeared and now I am unable to get it back. The quest status rolled back to Search the Traitor's Passage.

Tried resetting the dungeon, did Balbala again a few times and the item doesn't drop any longer..

Hi, same problem for me on ps5

Same issue on ps5

Same issue on ps5

I actually know now what is the matter with the ascension. Only the first ascension is BOSS Guaranteed drop from Balbala. The seconds, third and forth ascension is happening in way higher levels.
First Ascension (2 Points)
Obtained From: Campaign Boss
Djinn Barya: Dropped from Balbala, the Traitor in Traitor's Passage (Act 2)
Inscribed Ultimatum: Dropped from Xyclucian, the Chimera in Chimeral Wetlands (Act 3)
Second Ascension (4 Points)
Obtained From: Random Monster Drop
Djinn Barya: Area Level 45+ Trials: 2
Inscribed Ultimatum: Area Level 60+ Number of Trials: 7
Third Ascension (6 Points)
Obtained From: Random Monster Drop
Djinn Barya: Area Level 60+ Trials: 3
Inscribed Ultimatum: Area Level 75+ Number of Trials: 10
Fourth Ascension (8 Points)
Obtained From: Random Monster Drop
Djinn Barya: Area Level 75+ Trials: 4, Defeat final boss
Inscribed Ultimatum: Defeat the Trialmaster (final boss)