PoE2 Crashes on startup

Hello

PoE2 crashes after startup, never gotten more than 30-40 sec of character creation, with the average being 5-10 sec ingame before crashing again.

System info

Processor Intel(R) Core(TM) i9-14900KF 3.20 GHz
Installed RAM 64,0 GB (63,8 GB usable)
System type 64-bit operating system, x64-based processor
GPU: ASUS ROG-STRIX-RTX4090-O24G-GAMING

Edition Windows 11 Home
Version 23H2
Installed on ‎2024-‎05-‎23
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0

All available drivers are updated to latest version as of 2024-12-17. log file available upon request, last entries in it:

2024/12/17 21:14:41 8556609 91c6da6 [INFO Client 5048] Connecting to instance server at 188.42.174.234:21360
2024/12/17 21:14:41 8556640 91c69aa [DEBUG Client 5048] Connect time to instance server was 31ms
2024/12/17 21:14:42 8556671 91c4c6b [DEBUG Client 5048] Client-Safe Instance ID = 3978610847
2024/12/17 21:14:42 8556671 2caa1679 [DEBUG Client 5048] Generating level 1 area "G1_1" with seed 974195392
2024/12/17 21:14:42 8556796 bfabe408 [WARN Client 5048] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildBiceps01.fmt'
2024/12/17 21:14:42 8556796 bfabe408 [WARN Client 5048] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildFermur01.fmt'
2024/12/17 21:14:42 8556812 bfabe408 [WARN Client 5048] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildClavicle01.fmt'

Same here. My laptop completely freezes and I can't even open task manager to stop POE2.

It happened before a few times while playing, but about three days ago (14/15 december 2024) it started to happen more often after a few minutes in the startup menu or ingame.

Although my video card and laptop are not very high end, so far I've managed to enjoy your game for almost 40 hours, without any big issues.


Windows 10
Processer: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
RAM: 24,0 GB (23,9 GB beschikbaar)
System type 64-bit operating system, x64-based processor
Asus Rog Strix GL553V


(I don't know if this might be related or helpful, but my Geforce app couldn't install a 5th of december update anymore so I also had to completely re-install the drivers for that graphics card).

Same here, I can't even run the game literally...

[SOLVED]

Fixed this by updating bios to latest version