Void Emperor Planetary Orb FX

I purchased the aesthetic for "Void Emperor Planetary Orb," but even when I apply it, it is not visible in either POE2 or POE1. I would like a refund for this, 150 points (approximately €15 in my currency).

And you can certainly remove it from my account since it is currently unusable.
BTW, it would have been better if only functional aesthetics were available, and not ones currently compromised by bugs, such as the flask skin "Energising Bolt Flask Effects" obtained through Twitch drops.

Lastly, please provide me with a response regarding the request in this thread.

Is there anyone who can see the "Void Emperor Planetary Orb FX"? It would be helpful to know while waiting for an official response.

Thanks

please UP

refund me please

How can I apply for a refund?

same here. I want a refund if this doesn't work