Computer locking up when going into areas

Problem:
In 6hrs of gameplay, I have had around 10 crashes when moving between areas, or even when entering the game from the character selection menu. It doesnt matter if I have entered an area before, it will just randomly crash when entering one.

These crashes completely lock up my PC, forcing me to do a full power cycle of the PC. None of the keyboard shortcuts work, CTRL + ALT + DEL, Win + Tab etc, a full power cycle is needed as the PC is completely unresponsive.

Computer specs:
Windows 11 Home Version 10.0.26100
Intel i7-7820X
Nvidia GeForce RTX 2080 Ti
32GB RAM
Using Nvidia driver 566.36.

Game Settings:
Running the game through Steam
DX12
Windowed Fullscreen - 2560 x 1440
HDR - Off
DLSS - Quality
VSYNC - Off
Triple Buffering - On
Multithreading - On
Dynamic Resolution - On
Nvidia Reflex - On
Dynamic Culling - Off
FPS Cap - Off on both
All other details settings on default.

Troubleshooting:
Previously running an older version of the Nvidia drivers, I updated this evening to driver version 566.36 and have had 3 full system crashes since in 2hrs of gameplay.

I have also tried turning off various settings and lowering graphics detail settings but nothing has helped, still having random crahses when entering areas or loading my character from the selection screen. Even made a new character and issue still persists.

I have revalidated the game files through steam, still crashes.

Event Viewer also shows no information on my system crashing or the cause, it doesnt record any details because a full power cycle is needed. I've even tried leaving the game when my PC is fully locked up, to see if anything eventually happens, but nothing.
Last edited by QS10#3928 on Dec 7, 2024, 5:24:41 PM
Last bumped on Dec 8, 2024, 10:27:34 PM
This thread has been automatically archived. Replies are disabled.
This is happening to me too, when it does I can move my mouse but that's about it.
This is also happening to me too. It seems to not happen the first time I play after a reboot, but if I close out of POE2 and then try to get back into it, my computer will completely freeze up shortly into loading after selecting a character.

NVIDIA system information report created on: 12/08/2024 22:24:10
NVIDIA app version: 11.0.1.184
Operating system: Microsoft Windows 11 Pro, Version 10.0.26100
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 566.36 - Thu Dec 5, 2024
CPU: AMD Ryzen 5 5600X 6-Core Processor
RAM: 32.0 GB
Storage (2): HDD - 931.5 GB,SSD - 931.5 GB

Graphics card
GPU processor: NVIDIA GeForce RTX 3070
Direct3D feature level: 12_1
CUDA cores: 5888
Graphics clock: 1815 MHz
Resizable bar: No
Memory data rate: 14.00 Gbps
Memory interface: 256-bit
Memory bandwidth: 448.064 GB/s
Total available graphics memory: 24522 MB
Dedicated video memory: 8192 MB GDDR6
System video memory: 0 MB
Shared system memory: 16330 MB
Video BIOS version: 94.04.67.00.3e
IRQ: Not used
Bus: PCI Express x16 Gen2
Device ID: 10DE 2488 404C1458
Part number: G142 0012

Display (3): Dell Alienware2210
Resolution: 1080p, 1920 x 1080 (native)
Refresh rate: 60 Hz
Desktop color depth: Highest (32-bit)
HDCP: Supported

Display (1): Asustek Computer Inc VG245
Resolution: 1080p, 1920 x 1080 (native)
Refresh rate: 60 Hz
Desktop color depth: Highest (32-bit)
HDCP: Supported
Last edited by nifboy#7635 on Dec 8, 2024, 10:28:55 PM

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