My GPU Supports Directx12 but i cant change it on POE options menu

Hi
These are my dxdiag drivers and components showcase

Windows 10 Pro 64bits (10.0 Compilação 19045)
Acer
Aspire E5-573
Bios:V1.31
Intel(R) Core(TM) i5-5200U CPU @2.20GHz (CPUs), ~2.2GHz
8192MB RAM
DirectX 12

My GPU: Intel(R) HD Graphics 5500

But i just cant change the directx in character's selection, because
the option is in grey.
I've tried to run the x64.exe on administrator in game folder and
force the game to run in Directx12 on production_Config in documents folder,
but the game wont launch. It doens't show any error popup, it just stay in black
and then close.

There is something i can do, or my laptop is just unable to run the game?

Sorry for my bad english and thanks for your time.
Last edited by Im_The_Doctor#3848 on Dec 16, 2023, 1:10:30 PM
Last bumped on Dec 16, 2023, 1:08:15 PM

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