"Failed To Decompress (corrupted data)"
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Hi, I have been facing an issue with the game that is resalting in MANY crashes. I have tried fixing it with all sorts of ways and nothing works. This is a list of issues I have been facing with a list of attempts I have done to fix this. I have seen a few forums posts about this now but it looks like people are complaining and not explaining so this is what this post is about.
I have reached out to GGG twice facing this issue and they have pushed me back to where I started, if this post gets some traction we may be able to make POE that little bit more stable. I'd hate to see this happen to myself and players in POE2 :( Notes
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- Creating a new character won't have any crashes till act 3 onward.
- Loading crash instances 1-3 times before I can properly move around inside of newly generated maps. - I have noticed many more crashes referring to the "Doodads" folder and imagine that the game is struggling loading these assets before placing you in the map resalting in crashes. - In some a league mechanic that have special monster types that aren't normally contained inside of the map (notably harvest legion breach) it crashes right away on spawning them without an error message. Although after loading back into the map it will work fine with those mobs (I.E spawning Blue monsters on crash will spawn blue monsters fine though spawned purple will crash again.) - This error is really bad while doing Ascendency because each area loaded has a chance to crash the game. Making it impossible for me to do anything past the second trial. - One instance I had loaded into WITH corrupted files and allowed me to move and play. This resulted in 3fps on my 3070 and capping my ram files and -3ms CPU processing speeds. (I thought that was weird). having to use 3rd party program to make the game force tp to hideout which fixed the issue. though I could not go back to that town instance without crashing. (idk if this one is helpful but I thought it was funny. I have attempted to fix the errors with the following
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-Verifying files through steam: Fixes the issue until the 3-5th zone, can crash during login.
-Re-installing the game: does nothing; same crash frequency. -Installing the Non-Steam version: does nothing; same crash frequency. -Clearing all cache data relating to POE: Fixes the issue until 3-5th zone, can crash during logins. -Clearing all cache data on my computer (windows, steam etc): Again, Fixes the issue until 3-5th zone, can crash during logins. Note-All "crash during logins" did not result in an error message. Edit: I have tried deleting NOTABLE CRASH MESSAGES
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These are notable because genrally they won't state what file is corrupted besides these ones. (there have been more these are the ones I took note of atm)
Karui Shores> "error loading type meta data/terrain/doodads/act11/BlightTowerPr..." Delive> "Art/Modles/Terrain/Doodads/Act5/OriathSquare/ChitusTiles/Aged_barrel_02.fmt": Expected version [1-9] but found version 97" A FIXED FOR SOME PEOPLE
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The issue appears to be corrupted cache data from some ISP, there are a few work arounds to this the simplest being to uninstall the game and install it on a hotspot.
Your other option is to find how to change your ISP uninstall and reinstall the game through a different ISP. use IP 8.8.8.8 and/or 8.8.4.4 these are google ones and are most reliable. Thank you. <3 <3 Last edited by SinkChan#7815 on Sep 17, 2023, 1:13:00 AM Last bumped on Sep 17, 2023, 12:57:06 AM
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I doubt this will help, but I will give it a try either way since there is nothing to lose, not expecting it to be solved, but I deleted ALL the PoE files again for a 5th time now, also you mean DNS not ISP.
Hello guys.
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2023/09/16 07:06:47 5212765 172ac405 [CRIT Client 19332] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
2023/09/16 07:06:47 5212765 557129e4 [CRIT Client 19332] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) 2023/09/16 07:06:47 5212765 172ac405 [CRIT Client 19332] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) 2023/09/16 07:06:47 5212765 557129e4 [CRIT Client 19332] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) 2023/09/16 07:06:47 5212781 172ac405 [CRIT Client 19332] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) 2023/09/16 07:06:47 5212781 557129e4 [CRIT Client 19332] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) Not fixed. Hello guys.
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Tried and doesn't work.
Where the hell is GGG leaving all of us here doing all these trial & error things? |
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" I have tried to reach out to GGG a few times now about this but they keep redirecting me to basic trouble shooting and then not responding. I am not sure if they are looking into this yet. I will be trying to reach out to them again today. fingers crossed |
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" This looks like (to me) that its trying to load invalid files. I for one think its pulling old shader files from Cache data's not being up to date. I have seen a few more of these instances in game with un-rendered things like barrels and chairs having missing textures. though shaders seem to be the ones crashing the game. |
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I have just started having more crashes with new error messages I haven't had one like this before.
It appears to be another doodad file not able to load. Client Log:
Spoiler
2023/09/17 14:52:25 10473593 557129e4 [CRIT Client 27216] [EXCEPTION] File not found: Art/Models/Terrain/Doodads/Leagues/Expedition/Expedition_Encampment/textures/Expeditio``gonRo
2023/09/17 14:52:25 10473593 557129e4 [CRIT Client 27216] [EXCEPTION] File not found: Art/Models/Terrain/Doodads/Leagues/Expedition/Expedition_Encampment/textures/Expeditio``gonRo 2023/09/17 14:52:25 10473593 557129e4 [CRIT Client 27216] [EXCEPTION] File not found: Art/Models/Terrain/Doodads/Leagues/Expedition/Expedition_Encampment/textures/ExpeditionRopec.ma 2023/09/17 14:52:25 10473593 557129e4 [CRIT Client 27216] [EXCEPTION] File not found: Art/Models/Terrain/Doodads/Leagues/Expedition/Expedition_Encampment/textures/ExpeditionRopec.ma Last edited by SinkChan#7815 on Sep 17, 2023, 12:58:47 AM
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