Performance Problems - Crashing, Stuttering, Lag

When enter new map, the stuttering and lag happened a lot with delay around 10 seconds. While I always crash when engage with large group of monsters or activate righteous of fire when enter new map. Sometime there will be a pop up about GPU before crash the game.

CPU: i7-1185G7@3.00GHZ
GPU: intel iris xe graphics
RAM: 32GB

Renderer: Directx11 (if change to directx12, crash upon save setting)
Triple Buffering: Disabled
Multithreading: Enabled

Image will be uploaded once gather screenshots for the GPU related pop up and the performance graphs
Last bumped on Aug 26, 2023, 8:19:34 AM
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Experience DC when just enter map and stuttering around 10-15 seconds before disconnected.
The following are the client logs after each crash:

2023/08/17 14:18:18 136814921 172ac405 [CRIT Client 15172] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)

2023/08/17 14:18:18 136814937 557129e4 [CRIT Client 15172] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)


Performance when just enter new map

Frame: 155 ms
CPU: 212 ms
GPU: 313 ms
MEM: 7.1 gb
Shader: MAX


Performance after few attempted enter into the map.

Frame: 1328 ms
CPU: 711 ms
GPU: 686 ms
MEM: 5.6 GB
Shader: MAX


The error that pop up before the crash
After following this guide (https://www.youtube.com/watch?v=XJDv8gyLkEw&t=272s), it resolve my issue and no more major performance issue (main thing is change from Directx11 to Directx12 or Vulkan). The only issue I notice is just the item pixel as the attached image, nothing much but just sharing.

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