Performance Problems - Crashing, Stuttering, Lag
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When enter new map, the stuttering and lag happened a lot with delay around 10 seconds. While I always crash when engage with large group of monsters or activate righteous of fire when enter new map. Sometime there will be a pop up about GPU before crash the game.
CPU: i7-1185G7@3.00GHZ GPU: intel iris xe graphics RAM: 32GB Renderer: Directx11 (if change to directx12, crash upon save setting) Triple Buffering: Disabled Multithreading: Enabled Image will be uploaded once gather screenshots for the GPU related pop up and the performance graphs Last bumped on Aug 26, 2023, 8:19:34 AM
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![]() Experience DC when just enter map and stuttering around 10-15 seconds before disconnected. |
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The following are the client logs after each crash:
2023/08/17 14:18:18 136814921 172ac405 [CRIT Client 15172] [D3D11] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) 2023/08/17 14:18:18 136814937 557129e4 [CRIT Client 15172] [EXCEPTION] CreateShaderResourceViewEx: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.) |
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![]() Performance when just enter new map Frame: 155 ms CPU: 212 ms GPU: 313 ms MEM: 7.1 gb Shader: MAX |
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![]() Performance after few attempted enter into the map. Frame: 1328 ms CPU: 711 ms GPU: 686 ms MEM: 5.6 GB Shader: MAX |
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![]() The error that pop up before the crash |
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After following this guide (https://www.youtube.com/watch?v=XJDv8gyLkEw&t=272s), it resolve my issue and no more major performance issue (main thing is change from Directx11 to Directx12 or Vulkan). The only issue I notice is just the item pixel as the attached image, nothing much but just sharing.
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