problem with the shop
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Good afternoon, I have a problem in the game's shop where I can't buy points, I click on the buy points option and the page keeps loading infinitely
Last bumped on Jun 9, 2023, 6:30:26 PM
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" try deleting all cookies and cache files. Still not working then try another browser. If it still doesn't work, then you will need to e-mail GGG support. |
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I already formatted the computer and the same problem continues, inside the game, I click on the buy points option and it only loads, it does not open
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" Oh you are trying to use the ingame shop. Are you by any chance a Steam users because then you need to enable the steam overlay. |
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that's right, I'm a steam user, but it's already activated
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" since the overlay doesn't pop up, then this is your problem. You will need to e-mail GGG support directly for this and maybe also Steam support. |
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Hey there, if anyone else is experiencing the same issue feel free to contact us at support@grindinggear.com we would be happy to look into this for you there!
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