Can't connect to any instance

"

Lordbrucey wrote:

basically I can't get into the game at all, I can get to character selection and choose a character, but when trying to connect to the game I get a disconnect error and it boots me back to the main menu. I've tried port forwarding, reinstalling the game and windows, resetting my router. the only thing that gets me in was when I used a free trial for a vpn (I'm not going to pay for one and to have like 250+ ping as well) which led me to believe it was my isp, I have contacted them and they've assured me its not on their end, so here I am. I've run a winMTR check and will past the last few entries of the poe log relating to my last log in attempts.

https://pastebin.com/gABfJzZe

poe log -


2023/04/10 20:05:17 77896406 951bc057 [INFO Client 5568] [STARTUP] Registration in 0.624623 seconds
2023/04/10 20:05:29 77907968 890d9d5f [INFO Client 5568] Async connecting to lon01.login.pathofexile.com:20481
2023/04/10 20:05:29 77908062 890d9cd8 [INFO Client 5568] Connected to lon01.login.pathofexile.com in 16ms.
2023/04/10 20:05:32 77911390 88a904cb [DEBUG Client 5568] Got Instance Details from login server
2023/04/10 20:05:32 77911421 32759a9f [INFO Client 5568] [SHADER] Delay: OFF
2023/04/10 20:05:32 77911421 ca3a6a71 [INFO Client 5568] Connecting to instance server at 158.176.145.137:6112
2023/04/10 20:05:53 77932484 ca3a4dbb [DEBUG Client 5568] Connect time to instance server was 0ms
2023/04/10 20:05:53 77932484 aeceac1c [INFO Client 5568] Abnormal disconnect: Failed to connect to instance