Cant get a verification email.... using this account for years

as the title says send me one manually pls.


i paid for tabs and mtx on this account and don't wont to start a new one.

thx for the help
Last bumped on Dec 6, 2024, 11:48:49 PM
Hey there, Dawny_Ar!

Could you please make sure you have added support@grindinggear.com to your email provider's contact list and/or whitelist? Could you also make sure to check the spam and junk mail folders in case the automated email is accidentally filtered?

If you still are having issues with receiving these emails, please contact us at support@grindinggear.com so that we can see if there's anything more we can do to assist!
I have been using this email address to create my POE account and i always received all the mails you send me.

nothing changed with my provider and i also checked the spam folder.


league is about to start just send me a code manually on the address pls

it was the same email adresss for years and it worked


thx
i even tried to change my mail to a new provider

no mail here either.

i am logged in on the website
and i can login ingame....
but i cant get the code
"
Dawny_Ar wrote:
i even tried to change my mail to a new provider

no mail here either.

i am logged in on the website
and i can login ingame....
but i cant get the code


you can't change e-mail yourself without having access to the current e-mail.
Only GGG support can do that.
i figured but there are no mails coming from GGG on my address.
the mail address is working fine.


thx for your help i dont know what to do now
"
Dawny_Ar wrote:
i figured but there are no mails coming from GGG on my address.
the mail address is working fine.


thx for your help i dont know what to do now


what e-mail provider are you using ?

But else make a new gmail account and write to GGG support from that and in the e-mail include the following information -->
- Your PoE account name.
- 2 to 3 char names on your account.
- Link to this thread.
- The e-mail adresss currently on your account.

Ask GGG support to change your account e-mail to this new gmail account (remember to protect the gmail account with MFA access and recovery system).
i am using web.de


and i already tried contacting them from another email address
i dont know whats wrong i created my POE account from this email
and it always worked like a charm- dont know what changed here
nevermind
Last edited by Karaterka#2534 on Apr 7, 2023, 5:34:56 PM
i have same issues with web.de mail. Used it for years for poe.
Mail adress works. I wrote now a mail from my other mail account to support@grindinggear.com with my account name and some character names. I hope i get a fast reply.

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