My game is randomly closing

I am about done with this game. I have been having this issue for 5 months now.

I have done everything everyone suggests and I still having issues, triple checked my hardware and everything is working perfectly.

windows 11

graphics rtx 3070 ti

Processor AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz, 12 Core(s), 24 Logical Processor(s)

Installed Physical Memory (RAM) 32.0 GB

If I don't get a fix I will be uninstalling this game and never coming back. i am tired of all the dead ends and no answers. why the hell is there are no error codes or logs. I don't even know what the hell is happening. All of my other games work perfectly.

I will give this post a month and if I don't get a response for the support team I will uninstall and warn everyone one about this nonsense.

ps: i did find this
CreateBuffer: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (GetDeviceRemovedReason: The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application.)
Last edited by DemonX_Demonic on Feb 26, 2023, 4:57:44 AM
Last bumped on Aug 14, 2023, 4:52:17 AM
"
I am about done with this game. I have been having this issue for 5 months now.

I have done everything everyone suggests and I still having issues, triple checked my hardware and everything is working perfectly.

windows 11

graphics rtx 3070 ti

Processor AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz, 12 Core(s), 24 Logical Processor(s)

Installed Physical Memory (RAM) 32.0 GB

If I don't get a fix I will be uninstalling this game and never coming back. i am tired of all the dead ends and no answers. why the hell is there are no error codes or logs. I don't even know what the hell is happening. All of my other games work perfectly.

I will give this post a month and if I don't get a response for the support team I will uninstall and warn everyone one about this nonsense.


Well then you can go ahead and uninstall right now since GGG doesn't offer TECH support "for the moment" (been like this for several years now).....

However there is a LOG for the game where everything is written. You can find it here -->
"C:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs\Client.txt"

Since you have an AMD CPU and running Windows'11 my first thing to do would be to install Windows'10 since there have been known issues with AMD CPU's and Windows'11.
This is my PC and I am running windows'10 without any kind of problem -->
AMD 5800x, 32GB 3600 MHz ram, Asus TUF OC 3070Ti, Samsung 980-Pro 1TB Gen4 NVME SSD

It can also depend on you using DX11, Vulcan or DX12 (beta).
As a minimum you should do this -->
1. Set sound channel to LOW.
2. Set texture to medium.

You should also run packcheck,exe as "an administrator" and remember to start the game as "an administrator" + delete the local cache files here -->
C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\

It's also possible it can be something with your motherboard, so make sure you have installed latest bios + installed latest vendor driver for the motherboard hardware like chipset drivers and so on.

Are you running any kind of OC on the CPU / MEM / GPU ?

Lastly what PSU do you have ?

GL Exile.

PS.: Can I get all your currency and high value items in standard before you uninstall ? Hit me up ingame --> HanSoloDK
Last edited by HanSoloDK on Feb 27, 2023, 1:32:33 AM
"
HanSoloDK wrote:
"
I am about done with this game. I have been having this issue for 5 months now.

I have done everything everyone suggests and I still having issues, triple checked my hardware and everything is working perfectly.

windows 11

graphics rtx 3070 ti

Processor AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz, 12 Core(s), 24 Logical Processor(s)

Installed Physical Memory (RAM) 32.0 GB

If I don't get a fix I will be uninstalling this game and never coming back. i am tired of all the dead ends and no answers. why the hell is there are no error codes or logs. I don't even know what the hell is happening. All of my other games work perfectly.

I will give this post a month and if I don't get a response for the support team I will uninstall and warn everyone one about this nonsense.


Well then you can go ahead and uninstall right now since GGG doesn't offer TECH support "for the moment" (been like this for several years now).....

However there is a LOG for the game where everything i written. You can find it here -->
"C:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs\Client.txt"

Since you have an AMD CPU and running Windows'11 my first thing to do would be to install Windows'10 since there have been known issues with AMD CPU's and Windows'11.
This is my PC and I am running windows'10 without any kind of problem -->
AMD 5800x, 32GB 3600 MHz ram, Asus TUF OC 3070Ti, Samsung 980-Pro 1TB Gen4 NVME SSD

It can also depend on you using DX11, Vulcan or DX12 (beta).
As a minimum you should do this -->
1. Set sound channel to LOW.
2. Set texture to medium.

You should also run packcheck,exe as "an administrator" and remember to start the game as "an administrator" + delete the local cache files here -->
C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\

It's also possible it can be something with your motherboard, so make sure you have installed latest bios + installed latest vendor driver for the motherboard hardware like chipset drivers and so on.

Are you running any kind of OC on the CPU / MEM / GPU ?

Lastly what PSU do you have ?


I have done all that you have suggested and my os is fine, all of my other games work perfectly fine. if it was the os then I would have the same issues with those games.

and for oc yes and no, I tested it with both and still running issues. I even done a clean wipe of the os and reinstalled it and same with the game.

I tried it on the lowest settings and i have tried the whole cache, all my drives are up to date and same with windows update. same with windows store updates. I literally tried everything.

this is what the report says


2023/02/26 00:36:21 793129375 f95442e3 [INFO Client 16600] [STARTUP] Job Queues
2023/02/26 00:36:21 793129375 9e6a0b0a [INFO Client 16600] Enumerated adapter: NVIDIA GeForce RTX 3070 Ti
2023/02/26 00:36:21 793129437 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: NVIDIA GeForce RTX 3070 Ti. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129453 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY1
2023/02/26 00:36:21 793129453 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY2
2023/02/26 00:36:21 793129453 9e6a0b0a [INFO Client 16600] Enumerated adapter: Microsoft Basic Render Driver
2023/02/26 00:36:21 793129453 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129453 84a7d27d [INFO Client 16600] [ENGINE] Init
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] HIGH: 8
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] MEDIUM: 8
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] LOW: 8
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] IDLE: 4
2023/02/26 00:36:21 793129453 7bb548f [INFO Client 16600] [BUNDLE2] Init
2023/02/26 00:36:21 793129453 7bb36c4 [INFO Client 16600] [BUNDLE2] Index: Bundles2/_.index.bin
2023/02/26 00:36:21 793129546 7bb61e6 [INFO Client 16600] [BUNDLE2] File cache size: 1024
2023/02/26 00:36:21 793129546 b51d61ab [INFO Client 16600] [RENDER] Async: ON
2023/02/26 00:36:21 793129546 b51d60c8 [INFO Client 16600] [RENDER] Warmup: ON
2023/02/26 00:36:21 793129546 b51d60ce [INFO Client 16600] [RENDER] Skip: ON
2023/02/26 00:36:21 793129546 b51d60eb [INFO Client 16600] [RENDER] Throttling: ON
2023/02/26 00:36:21 793129546 32759a7a [INFO Client 16600] [SHADER] Address: http://www.pathofexile.com/tool/shader-db?a=store
2023/02/26 00:36:21 793129546 32759a70 [INFO Client 16600] [SHADER] Async: ON
2023/02/26 00:36:21 793129546 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:36:21 793129546 32759aba [INFO Client 16600] [SHADER] Limit: ON
2023/02/26 00:36:21 793129546 32759abc [INFO Client 16600] [SHADER] Warmup: ON
2023/02/26 00:36:21 793129546 327599d7 [INFO Client 16600] [SHADER] Parallel: ON
2023/02/26 00:36:21 793129546 84a7e376 [INFO Client 16600] [ENGINE] Running Engine version 1.7.0
2023/02/26 00:36:21 793129562 47bbd15b [INFO Client 16600] [SOUND] Buffer size = 64.0 MB
2023/02/26 00:36:21 793129578 9b0d205 [INFO Client 16600] [VIDEO] Enable: ON
2023/02/26 00:36:21 793129578 84a7d2d8 [INFO Client 16600] [ENGINE] Ready
2023/02/26 00:36:21 793129734 951bc0b0 [INFO Client 16600] [STARTUP] Bundle Startup Start
2023/02/26 00:36:21 793129734 951bc057 [INFO Client 16600] [STARTUP] Bundle Startup in 4.2e-05 seconds
2023/02/26 00:36:21 793129734 951bc0b0 [INFO Client 16600] [STARTUP] Game Start
2023/02/26 00:36:21 793129812 ca86fd3f [DEBUG Client 16600] Rebuilding UI::Core properties. Current input mode = '1'
2023/02/26 00:36:21 793129906 951bc057 [INFO Client 16600] [STARTUP] Game in 0.178467 seconds
2023/02/26 00:36:21 793129906 951bc0b0 [INFO Client 16600] [STARTUP] Window Start
2023/02/26 00:36:21 793129906 9e6a0b0a [INFO Client 16600] Enumerated adapter: NVIDIA GeForce RTX 3070 Ti
2023/02/26 00:36:21 793129953 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: NVIDIA GeForce RTX 3070 Ti. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129953 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY1
2023/02/26 00:36:21 793129953 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY2
2023/02/26 00:36:21 793129953 9e6a0b0a [INFO Client 16600] Enumerated adapter: Microsoft Basic Render Driver
2023/02/26 00:36:21 793129953 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129968 951bc057 [INFO Client 16600] [STARTUP] Window in 0.063362 seconds
2023/02/26 00:36:21 793129984 413b61ff [DEBUG Client 16600] [GamepadManager] Initialising
2023/02/26 00:36:21 793129984 951bc0b0 [INFO Client 16600] [STARTUP] Device Start
2023/02/26 00:36:21 793129984 b51d6589 [INFO Client 16600] [RENDER] StartDevice: DirectX11
2023/02/26 00:36:21 793130093 71b2ea0 [DEBUG Client 16600] [SHADER] Load shader cache: ShaderCacheD3D11
2023/02/26 00:36:21 793130156 fafff8cf [DEBUG Client 16600] CreateSwapChain: SetFullScreenState 1
2023/02/26 00:36:21 793130250 29d4ce01 [INFO Client 16600] [D3D11] Runtime version = 11.1
2023/02/26 00:36:21 793130250 29d4ce00 [INFO Client 16600] [D3D11] Feature Level = 11.1
2023/02/26 00:36:21 793130250 29d4ce03 [INFO Client 16600] [D3D11] Driver Command Lists = YES
2023/02/26 00:36:21 793130250 29d4ce02 [INFO Client 16600] [D3D11] Driver Concurrent Creates = YES
2023/02/26 00:36:21 793130250 29d4ce05 [INFO Client 16600] [D3D11] Driver Constant Buffer Offsetting = YES
2023/02/26 00:36:22 793130296 9d4eeb40 [DEBUG Client 16600] [WINDOW] TrigggerDeviceCreate
2023/02/26 00:36:22 793130343 9d4eeba7 [DEBUG Client 16600] [WINDOW] TrigggerDeviceReset
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Device in 0.389028 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Tencent Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Tencent in 9e-06 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Loading Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Loading in 0.006699 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] DebugGUI Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] DebugGUI in 8e-06 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Bundle Tiny Start
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Bundle Login Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Bundle Login in 2e-05 seconds
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Bundle Tiny in 3.7e-05 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Audio Start
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Registration Start
2023/02/26 00:36:22 793130375 47bbee1b [INFO Client 16600] [SOUND] Channel count = 64 (asked for 64)
2023/02/26 00:36:22 793130375 47bbee18 [INFO Client 16600] [SOUND] Source count = 512
2023/02/26 00:36:22 793130468 47bbea59 [INFO Client 16600] Changing to device "Headset Earphone (2- Astro MixAmp Pro Voice)"
2023/02/26 00:36:22 793130468 951bc057 [INFO Client 16600] [STARTUP] Audio in 0.094661 seconds
2023/02/26 00:36:22 793130546 951bc057 [INFO Client 16600] [STARTUP] Registration in 0.178004 seconds
2023/02/26 00:36:23 793131281 509417f7 [WARN Client 16600] tool_settings.json was not found. Resetting to default settings.
2023/02/26 00:36:24 793133062 890d9d5f [INFO Client 16600] Async connecting to sjc01.login.pathofexile.com:20481
2023/02/26 00:36:24 793133078 890d9cd8 [INFO Client 16600] Connected to sjc01.login.pathofexile.com in 0ms.
2023/02/26 00:36:26 793134921 88a904ed [DEBUG Client 16600] Got Instance Details from login server
2023/02/26 00:36:26 793134937 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:36:26 793134937 ca3a6a7f [INFO Client 16600] Connecting to instance server at 169.62.110.172:6112
2023/02/26 00:36:26 793134968 ca3a4dbd [DEBUG Client 16600] Connect time to instance server was 16ms
2023/02/26 00:36:26 793135031 1186a0e3 [DEBUG Client 16600] Generating level 33 area "1_3_town" with seed 1
2023/02/26 00:36:27 793136125 f22b6987 [INFO Client 16600] Tile hash: 1258686204
2023/02/26 00:36:27 793136125 f22b6986 [INFO Client 16600] Doodad hash: 0
2023/02/26 00:36:28 793136500 11870f60 [DEBUG Client 16600] Joined guild named part time heroes with 23 members
2023/02/26 00:36:28 793136500 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:29 793137546 cffb0734 [INFO Client 16600] &: GUILD UPDATE: Another League Another 200 Hours Spent
2023/02/26 00:36:29 793137640 cffb0734 [INFO Client 16600] : You have entered The Sarn Encampment.
2023/02/26 00:36:29 793137765 cffb0734 [INFO Client 16600] #Autollycus: so its not actually PC its MC
2023/02/26 00:36:29 793137859 cffb0734 [INFO Client 16600] : You have joined trade chat channel 820 English.
2023/02/26 00:36:29 793137921 cffb0734 [INFO Client 16600] : You have joined global chat channel 5 English.
2023/02/26 00:36:30 793138703 32759a9f [INFO Client 16600] [SHADER] Delay: ON
2023/02/26 00:36:30 793139218 374e0d22 [INFO Client 16600] [Item Filter] Preparing to download online filter plE91TQ
2023/02/26 00:36:30 793139218 374e0cc3 [INFO Client 16600] [Item Filter] Hash for online filter plE91TQ is: d659c4378c028fda6b41c0ca4518e419
2023/02/26 00:36:30 793139250 374e0cc9 [INFO Client 16600] [Item Filter] Online item filter plE91TQ returned status: 200
2023/02/26 00:36:30 793139250 374e0ce3 [DEBUG Client 16600] [Item Filter] Online item filter request resolved to: 209.197.3.101
2023/02/26 00:36:30 793139250 374e0e8e [DEBUG Client 16600] [Item Filter] X-HW: 1677400590.dop208.se2.t,1677400590.cds201.se2.shn,1677400590.dop208.se2.t,1677400590.cds204.se2.c
2023/02/26 00:36:30 793139250 374df808 [INFO Client 16600] [Item Filter] Successfully saved online filter plE91TQ. Hash is now: d659c4378c028fda6b41c0ca4518e419
2023/02/26 00:36:30 793139250 788474c3 [INFO Client 16600] [Item Filter] Finished reloading online filter plE91TQ. Result: true. Hash: d659c4378c028fda6b41c0ca4518e419. Type: Normal. Message:
2023/02/26 00:36:30 793139250 2a14910e [INFO Client 16600] PrecalcBaseTypeHashMap
2023/02/26 00:36:31 793139265 2a149100 [INFO Client 16600] PrecalcModNameHashMap
2023/02/26 00:36:31 793139390 2a149169 [INFO Client 16600] PrecalcItemClassMap
2023/02/26 00:36:31 793139390 2a14916b [INFO Client 16600] PrecalcSoundEffects
2023/02/26 00:36:31 793139390 2a14916d [INFO Client 16600] PrecalcDropEffects
2023/02/26 00:36:31 793139390 2a14916f [INFO Client 16600] PrecalcNonEnchantModHashes
2023/02/26 00:36:31 793139390 2a149161 [INFO Client 16600] PrecalcRuleNameToTypeMap
2023/02/26 00:36:31 793139390 2a148c01 [INFO Client 16600] PrecalcCJESPNIndexMap
2023/02/26 00:36:31 793139390 2a148c03 [INFO Client 16600] PrecalcGemAlternateQualityMap
2023/02/26 00:36:39 793147343 b51d4f61 [DEBUG Client 16600] [RENDER] SetRendererSettings
2023/02/26 00:36:39 793147343 340884db [DEBUG Client 16600] [RENDER] StopDevice
2023/02/26 00:36:39 793147343 9d4eec8a [DEBUG Client 16600] [WINDOW] TrigggerDeviceLost
2023/02/26 00:36:39 793147343 9d4eece8 [DEBUG Client 16600] [WINDOW] TrigggerDeviceDestroyed
2023/02/26 00:36:39 793147671 b51d6589 [INFO Client 16600] [RENDER] StartDevice: DirectX12
2023/02/26 00:36:39 793147734 71b2ea0 [DEBUG Client 16600] [SHADER] Load shader cache: ShaderCacheD3D12
2023/02/26 00:36:39 793148109 428eca66 [INFO Client 16600] [D3D12] Found matching adapter using LUID 0000024DC93B2DE8 (NVIDIA GeForce RTX 3070 Ti)
2023/02/26 00:36:39 793148156 428ed364 [INFO Client 16600] [D3D12] GPU type: discrete
2023/02/26 00:36:39 793148156 428ed36e [DEBUG Client 16600] [D3D12] VRAM size = 7.84 GB
2023/02/26 00:36:39 793148156 428ed306 [INFO Client 16600] [D3D12] VRAM limit: 7.84 GB
2023/02/26 00:36:39 793148187 9d4eeb40 [DEBUG Client 16600] [WINDOW] TrigggerDeviceCreate
2023/02/26 00:36:41 793149984 9d4eeba7 [DEBUG Client 16600] [WINDOW] TrigggerDeviceReset
2023/02/26 00:36:43 793151546 3275a75e [INFO Client 16600] [SHADER] Disable Async: 1 frames
2023/02/26 00:36:43 793151546 b51d610e [INFO Client 16600] [RENDER] Disable Async: 1 frames
2023/02/26 00:36:53 793162000 b51d4f61 [DEBUG Client 16600] [RENDER] SetRendererSettings
2023/02/26 00:36:53 793162000 b51d650d [DEBUG Client 16600] [RENDER] ResizeDevice
2023/02/26 00:36:53 793162000 9d4eec8a [DEBUG Client 16600] [WINDOW] TrigggerDeviceLost
2023/02/26 00:36:53 793162000 9d4eeba7 [DEBUG Client 16600] [WINDOW] TrigggerDeviceReset
2023/02/26 00:36:53 793162140 3275a75e [INFO Client 16600] [SHADER] Disable Async: 1 frames
2023/02/26 00:36:53 793162140 b51d610e [INFO Client 16600] [RENDER] Disable Async: 1 frames
2023/02/26 00:37:22 793191093 cffb0734 [INFO Client 16600] $SFC_Mikey: Hosting 5 way AFK run | KB HH | 3 Divine = 6 run | 10600 Kills | SG-KR-JP | Aura 88% | Party 3/4
2023/02/26 00:37:23 793191484 cffb0734 [INFO Client 16600] $SFC_Mikey: Hosting 5 way AFK run | KB HH | 3 Divine = 6 run | 10600 Kills | SG-KR-JP | Aura 88% | Party 3/4
2023/02/26 00:37:26 793194328 88a904ed [DEBUG Client 16600] Got Instance Details from login server
2023/02/26 00:37:26 793194328 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:37:26 793194328 ca3a6a7f [INFO Client 16600] Connecting to instance server at
2023/02/26 00:37:26 793194375 ca3a4dbd [DEBUG Client 16600] Connect time to instance server was 15ms
2023/02/26 00:37:26 793194406 1186a0e3 [DEBUG Client 16600] Generating level 60 area "HideoutCosmicAtlas" with seed 1
2023/02/26 00:37:26 793194593 f22b6987 [INFO Client 16600] Tile hash: 288861624
2023/02/26 00:37:26 793194593 f22b6986 [INFO Client 16600] Doodad hash: 0
2023/02/26 00:37:26 793195015 11870f60 [DEBUG Client 16600] Joined guild named part time heroes with 23 members
2023/02/26 00:37:26 793195015 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195015 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:27 793195343 cffb0734 [INFO Client 16600] : You have entered Atlas Hideout.
2023/02/26 00:37:27 793195765 32759a9f [INFO Client 16600] [SHADER] Delay: ON
2023/02/26 00:37:59 793227750 88a904ed [DEBUG Client 16600] Got Instance Details from login server
2023/02/26 00:37:59 793227765 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:37:59 793227765 ca3a6a7f [INFO Client 16600] Connecting to instance server at 209.192.158.60:6112
2023/02/26 00:37:59 793227796 ca3a4dbd [DEBUG Client 16600] Connect time to instance server was 16ms
2023/02/26 00:37:59 793227828 1186a0e3 [DEBUG Client 16600] Generating level 75 area "AfflictionTown8" with seed 712806002
2023/02/26 00:38:00 793228500 f22b6987 [INFO Client 16600] Tile hash: 4100620093
2023/02/26 00:38:00 793228500 f22b6986 [INFO Client 16600] Doodad hash: 0
2023/02/26 00:38:00 793228671 11870f60 [DEBUG Client 16600] Joined guild named part time heroes with 23 members
2023/02/26 00:38:00 793228671 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228671 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793229015 cffb0734 [INFO Client 16600] : You have entered The Syndrome Encampment.
2023/02/26 00:38:01 793229562 32759a9f [INFO Client 16600] [SHADER] Delay: ON
2023/02/26 00:38:11 793239984 cffb0734 [INFO Client 16600] $<«Hado»> RuletitaMaldita: WTS Replica Farrul's Fur, Triumphant Lamellar 14div Shavronne's Wrappings, Occultist's Vestment 3.5div Storm Bane, Convoking Wand 7div
2023/02/26 00:38:42 793271187 e4b1c67a [CRIT Client 16600] [D3D12] swap_chain->Present() failed

"
"
HanSoloDK wrote:
"
I am about done with this game. I have been having this issue for 5 months now.

I have done everything everyone suggests and I still having issues, triple checked my hardware and everything is working perfectly.

windows 11

graphics rtx 3070 ti

Processor AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz, 12 Core(s), 24 Logical Processor(s)

Installed Physical Memory (RAM) 32.0 GB

If I don't get a fix I will be uninstalling this game and never coming back. i am tired of all the dead ends and no answers. why the hell is there are no error codes or logs. I don't even know what the hell is happening. All of my other games work perfectly.

I will give this post a month and if I don't get a response for the support team I will uninstall and warn everyone one about this nonsense.


Well then you can go ahead and uninstall right now since GGG doesn't offer TECH support "for the moment" (been like this for several years now).....

However there is a LOG for the game where everything i written. You can find it here -->
"C:\Program Files (x86)\Grinding Gear Games\Path of Exile\logs\Client.txt"

Since you have an AMD CPU and running Windows'11 my first thing to do would be to install Windows'10 since there have been known issues with AMD CPU's and Windows'11.
This is my PC and I am running windows'10 without any kind of problem -->
AMD 5800x, 32GB 3600 MHz ram, Asus TUF OC 3070Ti, Samsung 980-Pro 1TB Gen4 NVME SSD

It can also depend on you using DX11, Vulcan or DX12 (beta).
As a minimum you should do this -->
1. Set sound channel to LOW.
2. Set texture to medium.

You should also run packcheck,exe as "an administrator" and remember to start the game as "an administrator" + delete the local cache files here -->
C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\

It's also possible it can be something with your motherboard, so make sure you have installed latest bios + installed latest vendor driver for the motherboard hardware like chipset drivers and so on.

Are you running any kind of OC on the CPU / MEM / GPU ?

Lastly what PSU do you have ?


I have done all that you have suggested and my os is fine, all of my other games work perfectly fine. if it was the os then I would have the same issues with those games.

and for oc yes and no, I tested it with both and still running issues. I even done a clean wipe of the os and reinstalled it and same with the game.

I tried it on the lowest settings and i have tried the whole cache, all my drives are up to date and same with windows update. same with windows store updates. I literally tried everything.

this is what the report says

Spoiler
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2023/02/26 00:36:21 793129375 f95442e3 [INFO Client 16600] [STARTUP] Job Queues
2023/02/26 00:36:21 793129375 9e6a0b0a [INFO Client 16600] Enumerated adapter: NVIDIA GeForce RTX 3070 Ti
2023/02/26 00:36:21 793129437 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: NVIDIA GeForce RTX 3070 Ti. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129453 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY1
2023/02/26 00:36:21 793129453 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY2
2023/02/26 00:36:21 793129453 9e6a0b0a [INFO Client 16600] Enumerated adapter: Microsoft Basic Render Driver
2023/02/26 00:36:21 793129453 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129453 84a7d27d [INFO Client 16600] [ENGINE] Init
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] HIGH: 8
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] MEDIUM: 8
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] LOW: 8
2023/02/26 00:36:21 793129453 55713145 [INFO Client 16600] [JOB] IDLE: 4
2023/02/26 00:36:21 793129453 7bb548f [INFO Client 16600] [BUNDLE2] Init
2023/02/26 00:36:21 793129453 7bb36c4 [INFO Client 16600] [BUNDLE2] Index: Bundles2/_.index.bin
2023/02/26 00:36:21 793129546 7bb61e6 [INFO Client 16600] [BUNDLE2] File cache size: 1024
2023/02/26 00:36:21 793129546 b51d61ab [INFO Client 16600] [RENDER] Async: ON
2023/02/26 00:36:21 793129546 b51d60c8 [INFO Client 16600] [RENDER] Warmup: ON
2023/02/26 00:36:21 793129546 b51d60ce [INFO Client 16600] [RENDER] Skip: ON
2023/02/26 00:36:21 793129546 b51d60eb [INFO Client 16600] [RENDER] Throttling: ON
2023/02/26 00:36:21 793129546 32759a7a [INFO Client 16600] [SHADER] Address: http://www.pathofexile.com/tool/shader-db?a=store
2023/02/26 00:36:21 793129546 32759a70 [INFO Client 16600] [SHADER] Async: ON
2023/02/26 00:36:21 793129546 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:36:21 793129546 32759aba [INFO Client 16600] [SHADER] Limit: ON
2023/02/26 00:36:21 793129546 32759abc [INFO Client 16600] [SHADER] Warmup: ON
2023/02/26 00:36:21 793129546 327599d7 [INFO Client 16600] [SHADER] Parallel: ON
2023/02/26 00:36:21 793129546 84a7e376 [INFO Client 16600] [ENGINE] Running Engine version 1.7.0
2023/02/26 00:36:21 793129562 47bbd15b [INFO Client 16600] [SOUND] Buffer size = 64.0 MB
2023/02/26 00:36:21 793129578 9b0d205 [INFO Client 16600] [VIDEO] Enable: ON
2023/02/26 00:36:21 793129578 84a7d2d8 [INFO Client 16600] [ENGINE] Ready
2023/02/26 00:36:21 793129734 951bc0b0 [INFO Client 16600] [STARTUP] Bundle Startup Start
2023/02/26 00:36:21 793129734 951bc057 [INFO Client 16600] [STARTUP] Bundle Startup in 4.2e-05 seconds
2023/02/26 00:36:21 793129734 951bc0b0 [INFO Client 16600] [STARTUP] Game Start
2023/02/26 00:36:21 793129812 ca86fd3f [DEBUG Client 16600] Rebuilding UI::Core properties. Current input mode = '1'
2023/02/26 00:36:21 793129906 951bc057 [INFO Client 16600] [STARTUP] Game in 0.178467 seconds
2023/02/26 00:36:21 793129906 951bc0b0 [INFO Client 16600] [STARTUP] Window Start
2023/02/26 00:36:21 793129906 9e6a0b0a [INFO Client 16600] Enumerated adapter: NVIDIA GeForce RTX 3070 Ti
2023/02/26 00:36:21 793129953 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: NVIDIA GeForce RTX 3070 Ti. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129953 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY1
2023/02/26 00:36:21 793129953 9e6a1363 [INFO Client 16600] Enumerated output for adapter NVIDIA GeForce RTX 3070 Ti of \\.\DISPLAY2
2023/02/26 00:36:21 793129953 9e6a0b0a [INFO Client 16600] Enumerated adapter: Microsoft Basic Render Driver
2023/02/26 00:36:21 793129953 9e6a1d2a [INFO Client 16600] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2023/02/26 00:36:21 793129968 951bc057 [INFO Client 16600] [STARTUP] Window in 0.063362 seconds
2023/02/26 00:36:21 793129984 413b61ff [DEBUG Client 16600] [GamepadManager] Initialising
2023/02/26 00:36:21 793129984 951bc0b0 [INFO Client 16600] [STARTUP] Device Start
2023/02/26 00:36:21 793129984 b51d6589 [INFO Client 16600] [RENDER] StartDevice: DirectX11
2023/02/26 00:36:21 793130093 71b2ea0 [DEBUG Client 16600] [SHADER] Load shader cache: ShaderCacheD3D11
2023/02/26 00:36:21 793130156 fafff8cf [DEBUG Client 16600] CreateSwapChain: SetFullScreenState 1
2023/02/26 00:36:21 793130250 29d4ce01 [INFO Client 16600] [D3D11] Runtime version = 11.1
2023/02/26 00:36:21 793130250 29d4ce00 [INFO Client 16600] [D3D11] Feature Level = 11.1
2023/02/26 00:36:21 793130250 29d4ce03 [INFO Client 16600] [D3D11] Driver Command Lists = YES
2023/02/26 00:36:21 793130250 29d4ce02 [INFO Client 16600] [D3D11] Driver Concurrent Creates = YES
2023/02/26 00:36:21 793130250 29d4ce05 [INFO Client 16600] [D3D11] Driver Constant Buffer Offsetting = YES
2023/02/26 00:36:22 793130296 9d4eeb40 [DEBUG Client 16600] [WINDOW] TrigggerDeviceCreate
2023/02/26 00:36:22 793130343 9d4eeba7 [DEBUG Client 16600] [WINDOW] TrigggerDeviceReset
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Device in 0.389028 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Tencent Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Tencent in 9e-06 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Loading Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Loading in 0.006699 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] DebugGUI Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] DebugGUI in 8e-06 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Bundle Tiny Start
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Bundle Login Start
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Bundle Login in 2e-05 seconds
2023/02/26 00:36:22 793130375 951bc057 [INFO Client 16600] [STARTUP] Bundle Tiny in 3.7e-05 seconds
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Audio Start
2023/02/26 00:36:22 793130375 951bc0b0 [INFO Client 16600] [STARTUP] Registration Start
2023/02/26 00:36:22 793130375 47bbee1b [INFO Client 16600] [SOUND] Channel count = 64 (asked for 64)
2023/02/26 00:36:22 793130375 47bbee18 [INFO Client 16600] [SOUND] Source count = 512
2023/02/26 00:36:22 793130468 47bbea59 [INFO Client 16600] Changing to device "Headset Earphone (2- Astro MixAmp Pro Voice)"
2023/02/26 00:36:22 793130468 951bc057 [INFO Client 16600] [STARTUP] Audio in 0.094661 seconds
2023/02/26 00:36:22 793130546 951bc057 [INFO Client 16600] [STARTUP] Registration in 0.178004 seconds
2023/02/26 00:36:23 793131281 509417f7 [WARN Client 16600] tool_settings.json was not found. Resetting to default settings.
2023/02/26 00:36:24 793133062 890d9d5f [INFO Client 16600] Async connecting to sjc01.login.pathofexile.com:20481
2023/02/26 00:36:24 793133078 890d9cd8 [INFO Client 16600] Connected to sjc01.login.pathofexile.com in 0ms.
2023/02/26 00:36:26 793134921 88a904ed [DEBUG Client 16600] Got Instance Details from login server
2023/02/26 00:36:26 793134937 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:36:26 793134937 ca3a6a7f [INFO Client 16600] Connecting to instance server at 169.62.110.172:6112
2023/02/26 00:36:26 793134968 ca3a4dbd [DEBUG Client 16600] Connect time to instance server was 16ms
2023/02/26 00:36:26 793135031 1186a0e3 [DEBUG Client 16600] Generating level 33 area "1_3_town" with seed 1
2023/02/26 00:36:27 793136125 f22b6987 [INFO Client 16600] Tile hash: 1258686204
2023/02/26 00:36:27 793136125 f22b6986 [INFO Client 16600] Doodad hash: 0
2023/02/26 00:36:28 793136500 11870f60 [DEBUG Client 16600] Joined guild named part time heroes with 23 members
2023/02/26 00:36:28 793136500 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:28 793136515 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:36:29 793137546 cffb0734 [INFO Client 16600] &: GUILD UPDATE: Another League Another 200 Hours Spent
2023/02/26 00:36:29 793137640 cffb0734 [INFO Client 16600] : You have entered The Sarn Encampment.
2023/02/26 00:36:29 793137765 cffb0734 [INFO Client 16600] #Autollycus: so its not actually PC its MC
2023/02/26 00:36:29 793137859 cffb0734 [INFO Client 16600] : You have joined trade chat channel 820 English.
2023/02/26 00:36:29 793137921 cffb0734 [INFO Client 16600] : You have joined global chat channel 5 English.
2023/02/26 00:36:30 793138703 32759a9f [INFO Client 16600] [SHADER] Delay: ON
2023/02/26 00:36:30 793139218 374e0d22 [INFO Client 16600] [Item Filter] Preparing to download online filter plE91TQ
2023/02/26 00:36:30 793139218 374e0cc3 [INFO Client 16600] [Item Filter] Hash for online filter plE91TQ is: d659c4378c028fda6b41c0ca4518e419
2023/02/26 00:36:30 793139250 374e0cc9 [INFO Client 16600] [Item Filter] Online item filter plE91TQ returned status: 200
2023/02/26 00:36:30 793139250 374e0ce3 [DEBUG Client 16600] [Item Filter] Online item filter request resolved to: 209.197.3.101
2023/02/26 00:36:30 793139250 374e0e8e [DEBUG Client 16600] [Item Filter] X-HW: 1677400590.dop208.se2.t,1677400590.cds201.se2.shn,1677400590.dop208.se2.t,1677400590.cds204.se2.c
2023/02/26 00:36:30 793139250 374df808 [INFO Client 16600] [Item Filter] Successfully saved online filter plE91TQ. Hash is now: d659c4378c028fda6b41c0ca4518e419
2023/02/26 00:36:30 793139250 788474c3 [INFO Client 16600] [Item Filter] Finished reloading online filter plE91TQ. Result: true. Hash: d659c4378c028fda6b41c0ca4518e419. Type: Normal. Message:
2023/02/26 00:36:30 793139250 2a14910e [INFO Client 16600] PrecalcBaseTypeHashMap
2023/02/26 00:36:31 793139265 2a149100 [INFO Client 16600] PrecalcModNameHashMap
2023/02/26 00:36:31 793139390 2a149169 [INFO Client 16600] PrecalcItemClassMap
2023/02/26 00:36:31 793139390 2a14916b [INFO Client 16600] PrecalcSoundEffects
2023/02/26 00:36:31 793139390 2a14916d [INFO Client 16600] PrecalcDropEffects
2023/02/26 00:36:31 793139390 2a14916f [INFO Client 16600] PrecalcNonEnchantModHashes
2023/02/26 00:36:31 793139390 2a149161 [INFO Client 16600] PrecalcRuleNameToTypeMap
2023/02/26 00:36:31 793139390 2a148c01 [INFO Client 16600] PrecalcCJESPNIndexMap
2023/02/26 00:36:31 793139390 2a148c03 [INFO Client 16600] PrecalcGemAlternateQualityMap
2023/02/26 00:36:39 793147343 b51d4f61 [DEBUG Client 16600] [RENDER] SetRendererSettings
2023/02/26 00:36:39 793147343 340884db [DEBUG Client 16600] [RENDER] StopDevice
2023/02/26 00:36:39 793147343 9d4eec8a [DEBUG Client 16600] [WINDOW] TrigggerDeviceLost
2023/02/26 00:36:39 793147343 9d4eece8 [DEBUG Client 16600] [WINDOW] TrigggerDeviceDestroyed
2023/02/26 00:36:39 793147671 b51d6589 [INFO Client 16600] [RENDER] StartDevice: DirectX12
2023/02/26 00:36:39 793147734 71b2ea0 [DEBUG Client 16600] [SHADER] Load shader cache: ShaderCacheD3D12
2023/02/26 00:36:39 793148109 428eca66 [INFO Client 16600] [D3D12] Found matching adapter using LUID 0000024DC93B2DE8 (NVIDIA GeForce RTX 3070 Ti)
2023/02/26 00:36:39 793148156 428ed364 [INFO Client 16600] [D3D12] GPU type: discrete
2023/02/26 00:36:39 793148156 428ed36e [DEBUG Client 16600] [D3D12] VRAM size = 7.84 GB
2023/02/26 00:36:39 793148156 428ed306 [INFO Client 16600] [D3D12] VRAM limit: 7.84 GB
2023/02/26 00:36:39 793148187 9d4eeb40 [DEBUG Client 16600] [WINDOW] TrigggerDeviceCreate
2023/02/26 00:36:41 793149984 9d4eeba7 [DEBUG Client 16600] [WINDOW] TrigggerDeviceReset
2023/02/26 00:36:43 793151546 3275a75e [INFO Client 16600] [SHADER] Disable Async: 1 frames
2023/02/26 00:36:43 793151546 b51d610e [INFO Client 16600] [RENDER] Disable Async: 1 frames
2023/02/26 00:36:53 793162000 b51d4f61 [DEBUG Client 16600] [RENDER] SetRendererSettings
2023/02/26 00:36:53 793162000 b51d650d [DEBUG Client 16600] [RENDER] ResizeDevice
2023/02/26 00:36:53 793162000 9d4eec8a [DEBUG Client 16600] [WINDOW] TrigggerDeviceLost
2023/02/26 00:36:53 793162000 9d4eeba7 [DEBUG Client 16600] [WINDOW] TrigggerDeviceReset
2023/02/26 00:36:53 793162140 3275a75e [INFO Client 16600] [SHADER] Disable Async: 1 frames
2023/02/26 00:36:53 793162140 b51d610e [INFO Client 16600] [RENDER] Disable Async: 1 frames
2023/02/26 00:37:22 793191093 cffb0734 [INFO Client 16600] $SFC_Mikey: Hosting 5 way AFK run | KB HH | 3 Divine = 6 run | 10600 Kills | SG-KR-JP | Aura 88% | Party 3/4
2023/02/26 00:37:23 793191484 cffb0734 [INFO Client 16600] $SFC_Mikey: Hosting 5 way AFK run | KB HH | 3 Divine = 6 run | 10600 Kills | SG-KR-JP | Aura 88% | Party 3/4
2023/02/26 00:37:26 793194328 88a904ed [DEBUG Client 16600] Got Instance Details from login server
2023/02/26 00:37:26 793194328 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:37:26 793194328 ca3a6a7f [INFO Client 16600] Connecting to instance server at
2023/02/26 00:37:26 793194375 ca3a4dbd [DEBUG Client 16600] Connect time to instance server was 15ms
2023/02/26 00:37:26 793194406 1186a0e3 [DEBUG Client 16600] Generating level 60 area "HideoutCosmicAtlas" with seed 1
2023/02/26 00:37:26 793194593 f22b6987 [INFO Client 16600] Tile hash: 288861624
2023/02/26 00:37:26 793194593 f22b6986 [INFO Client 16600] Doodad hash: 0
2023/02/26 00:37:26 793195015 11870f60 [DEBUG Client 16600] Joined guild named part time heroes with 23 members
2023/02/26 00:37:26 793195015 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195015 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:26 793195046 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:37:27 793195343 cffb0734 [INFO Client 16600] : You have entered Atlas Hideout.
2023/02/26 00:37:27 793195765 32759a9f [INFO Client 16600] [SHADER] Delay: ON
2023/02/26 00:37:59 793227750 88a904ed [DEBUG Client 16600] Got Instance Details from login server
2023/02/26 00:37:59 793227765 32759a9f [INFO Client 16600] [SHADER] Delay: OFF
2023/02/26 00:37:59 793227765 ca3a6a7f [INFO Client 16600] Connecting to instance server at 209.192.158.60:6112
2023/02/26 00:37:59 793227796 ca3a4dbd [DEBUG Client 16600] Connect time to instance server was 16ms
2023/02/26 00:37:59 793227828 1186a0e3 [DEBUG Client 16600] Generating level 75 area "AfflictionTown8" with seed 712806002
2023/02/26 00:38:00 793228500 f22b6987 [INFO Client 16600] Tile hash: 4100620093
2023/02/26 00:38:00 793228500 f22b6986 [INFO Client 16600] Doodad hash: 0
2023/02/26 00:38:00 793228671 11870f60 [DEBUG Client 16600] Joined guild named part time heroes with 23 members
2023/02/26 00:38:00 793228671 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228671 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793228687 6ad7c4bb [DEBUG Client 16600] ALTERNATE TREE JEWEL: Applying modifications for jewel with alternate tree version = 3, seed = 1475, and keystone selection = 1
2023/02/26 00:38:00 793229015 cffb0734 [INFO Client 16600] : You have entered The Syndrome Encampment.
2023/02/26 00:38:01 793229562 32759a9f [INFO Client 16600] [SHADER] Delay: ON
2023/02/26 00:38:11 793239984 cffb0734 [INFO Client 16600] $<«Hado»> RuletitaMaldita: WTS Replica Farrul's Fur, Triumphant Lamellar 14div Shavronne's Wrappings, Occultist's Vestment 3.5div Storm Bane, Convoking Wand 7div
2023/02/26 00:38:42 793271187 e4b1c67a [CRIT Client 16600] [D3D12] swap_chain->Present() failed




Are you still facing this issue?
Last edited by JonathanHill02 on Mar 24, 2023, 8:08:42 AM
Adding what worked for me, in the hopes it helps someone else.

Running Windows 10 in a dual screen setup (this is relevant). I would start the game, and it would either crash immediately (not even seeing the gears), or crash at character selection or I'd actually log in, get to my hideout, and then it'd crash.

The cause appears to be that whilst the game was set to use my headphones, Windows was set to use the monitor HDMI audio out. Whenever someone pinged me on WhatsApp, the game would crash.

Solution was to swap windows to _also_ using headphones, and the problem went away. This also accounted for the intermittent crash.

Crash-log was useless, last line was:

"
[INFO Client 15876] Enumerated adapter: NVIDIA GeForce RTX 3080

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