Kernellbase.dll game crashing constantly

The game keeps crashing every 1-30 minutes with this error in the event viewer. I'm at my wits end trying to figure out what is causing it and how to fix it. I've reinstalled windows, drivers, tried registry edits, every solution that I have seen in every forum. Nothing works! Every forum just has people listing some random potential solutions then the thread dies, even ones with GGG members don't really come to a definite solution just get closed out. There are posts going back years for this issue and so far the only thing that apparently helps is just quitting the game.

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Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x62ff6297

Faulting module name: KERNELBASE.dll, version: 10.0.19041.1889, time stamp: 0xe9ede6d6

Exception code: 0xe0000001

Fault offset: 0x0000000000034fd9

Faulting process id: 0x13fc

Faulting application start time: 0x01d8b49cde9c46f3

Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: e276b5bb-cde5-4ce6-a542-3ce71e4407aa

Faulting package full name:

Faulting package-relative application ID:

________________________________________________________________________________________________________

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3

Error occurred on GPUID: 100

____________________________________________________________________________________________________

Any help would be amazing! I just really wanna play this league and so far its been impossible.
Last bumped on Dec 6, 2024, 10:28:45 AM
same here.
"
Chrisneu wrote:
The game keeps crashing every 1-30 minutes with this error in the event viewer. I'm at my wits end trying to figure out what is causing it and how to fix it. I've reinstalled windows, drivers, tried registry edits, every solution that I have seen in every forum. Nothing works! Every forum just has people listing some random potential solutions then the thread dies, even ones with GGG members don't really come to a definite solution just get closed out. There are posts going back years for this issue and so far the only thing that apparently helps is just quitting the game.

_____________________________________________________________________________________________________

Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x62ff6297

Faulting module name: KERNELBASE.dll, version: 10.0.19041.1889, time stamp: 0xe9ede6d6

Exception code: 0xe0000001

Fault offset: 0x0000000000034fd9

Faulting process id: 0x13fc

Faulting application start time: 0x01d8b49cde9c46f3

Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: e276b5bb-cde5-4ce6-a542-3ce71e4407aa

Faulting package full name:

Faulting package-relative application ID:

________________________________________________________________________________________________________

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3

Error occurred on GPUID: 100

____________________________________________________________________________________________________

Any help would be amazing! I just really wanna play this league and so far its been impossible.


Make sure your video drivers are up to date.

try this -->
1. Run packcheck.exe as "an administrator",
2. Delete the local PoE cache files here -->
C:\Users\"your windows account name"\AppData\Roaming\Path of Exile\
3. Now start PoE again as "an administrator". When at the login screen, select options.
4. Now set texture to MEDIUM and Sound channels to low.
5. Login to the game
6. Remove ALL MTX from gear and gems.
7. Start playing and see if the problem is solved.

Depending if you are using DX11, Vulcan or DX12 then try changing betweem them.....
nvlddmkm is part of your graphics driver. try an older or newer version which doesn't bug out.

in older windows versions you would have gotten a bluescreen in this case cause the graphics driver wasn't running in the user space at those glorious old times.
age and treachery will triumph over youth and skill!
+1 to this error
Note, i have had crashes since 24h2 was forced onto machine, this is now a brand new clean install of win11 24h2 from a complete wipe of all drives, fresh install poe almost first program run, i increased my pagefile and actually got a a kernel error instead of a complete system freeze.
rolling back drivers, and all that stuff does nothing. its straight up an issue with 24h2, and maybe amd?, but seeing as win11 24h2big point is preventing kernel access points ¯\_(ツ)_/¯


Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x674f711e
Faulting module name: KERNELBASE.dll, version: 10.0.26100.2454, time stamp: 0x398a1cce
Exception code: 0xe0000001
Fault offset: 0x00000000000c837a
Faulting process id: 0x1278
Faulting application start time: 0x1DB47DDA1751D17
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 5ff3f663-cde3-447d-b478-4120cc4442d5
Faulting package full name:
Faulting package-relative application ID:

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