Install failure: Downloaded file has the wrong hash

Trying to install PoE on a new laptop and I am continually getting this error:

"

Downloaded file Bundles2/Art/particles/summon_relic/holy_relic.bundle.bin has the wrong hash.

I've tried:
1. Completely uninstalling and reinstalling
2. Running PackCheck:

"

========================
PackCheck starting
========================

2022/08/12 00:02:38 Repairing pack file Content.ggpk
2022/08/12 00:02:38 Note: If checking chunks takes more than a few minutes you may need to create a Windows Defender or anti-virus exclusion for PackCheck


Fatal error: Your pack file has become corrupted and cannot be repaired. Currently the only way to fix this is to delete Content.ggpk and download it again by running the client.
Press <ENTER> to quit...

3. Deleting Content.ggpk
4. Renaming Content.ggpk
5. Restarting PC

No matter what I do, the install always fails on the same file.

Any help would be greatly appreciated.

"

Veevz wrote:

Trying to install PoE on a new laptop and I am continually getting this error:

"

Downloaded file Bundles2/Art/particles/summon_relic/holy_relic.bundle.bin has the wrong hash.

I've tried:
1. Completely uninstalling and reinstalling
2. Running PackCheck:

"

========================
PackCheck starting
========================

2022/08/12 00:02:38 Repairing pack file Content.ggpk
2022/08/12 00:02:38 Note: If checking chunks takes more than a few minutes you may need to create a Windows Defender or anti-virus exclusion for PackCheck


Fatal error: Your pack file has become corrupted and cannot be repaired. Currently the only way to fix this is to delete Content.ggpk and download it again by running the client.
Press <ENTER> to quit...

3. Deleting Content.ggpk
4. Renaming Content.ggpk

No matter what I do, the install always fails on the same file.

Any help would be greatly appreciated.

you will need to use a VPN solution to bypass your ISP cache.

I shouldn't have to go pay for a VPN to fix GGG's issue (if that would even work).

SAME EXACT PROBLEM

this is so stupid and embarrassing for a company like GGG

I cant even install the fking game

Same problem with the same file here.

Is it possible the 3.18.1e new game installer is the issue this time?

Edit: Cached version of file(s) on a web server in Western NA is broken. A VPN can circumvent this:

1. Proton VPN Website -> Download
2. New (free) Proton account using 10minutemail + asdf-esque account information
3. Start connection to Europe or Asia
4. Launch + complete ~1gb of download in the PoE downloader
5. Uninstall Proton

Far from ideal. I doubt this will be addressed before Monday, though, so if you want to play over the weekend this might be your best bet.

Same issue here, same file. Will try again next week.

I emailed support@grindinggear.com asking them to take a look at these 3 different hash error threads:

1. https://www.pathofexile.com/forum/view-thread/3293398
2. https://www.pathofexile.com/forum/view-thread/3293342
3. https://www.pathofexile.com/forum/view-thread/3293354

I'm also dealing with the same issue. Commenting hoping to see an answer soon.

i am also having this issue, fresh install of the game ... just noticed this thread i had just started my own thread about this. woops.