(Resolved) Game not saving Login Credentials
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I play PoE on my laptop and on my main pc. Few days ago suddenly game would upon login throw this
"Login Error. Your saved credentials are out of date. Please re-enter your password." However even upon entering it, checking save login details, game continue to request it, even though for the past few days I only play on my PC, and even if I login, then logout, game still asks me this. I tried ticking the "save login details" box on and off, running PoE client as admin, and even deleted the "production_login.credentials", and game just refused to recreate it, so I would have only blank password space. [1.1.0] Invasion/Ambush - Exiled Fiery Dragons (self-found / newbie friendly / invasion tested) http://www.pathofexile.com/forum/view-thread/816814 Last edited by GoranH on Apr 15, 2022, 5:14:50 PM Last bumped on Apr 15, 2022, 5:17:48 PM
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" either a PoE file have been set to "read only" or you have lost your "privaliages" to that file. Try starting the game as "an administrator" and see if that helps. | |
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did you check the time/clock of your operating system and if it's set to sync with a timeserver?
age and treachery will triumph over youth and skill!
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" Thanks for the suggestions, as said I tried running PoE client as administrator. I checked file privileges, and attributes, all looks good.  In fact, even if I delete the file, PoE client doesn't recreate it. [1.1.0] Invasion/Ambush - Exiled Fiery Dragons (self-found / newbie friendly / invasion tested) http://www.pathofexile.com/forum/view-thread/816814 Last edited by GoranH on Apr 15, 2022, 4:55:47 PM
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" Yes I have, thanks for suggestion. I even just reinstalled the whole game, and removed PoE folder from documents. Client isn't generating new "production_login.credentials" file, that saves credentials, even if I tick "save login details" [1.1.0] Invasion/Ambush - Exiled Fiery Dragons (self-found / newbie friendly / invasion tested) http://www.pathofexile.com/forum/view-thread/816814 Last edited by GoranH on Apr 15, 2022, 5:00:38 PM
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just write support@grindinggear.com if it keeps happening. once you sucessfully athenticate, it shoud save the credentials for the next login.
if it also happens if you start the game as admin, it can't be a problem with missing folder write access or similar. maybe it's worth checking the game's logfile for any difficulties while logging in. logfile name is client.txt and it's in c:/users/yourname/documents/ my games/pathofexile/logs age and treachery will triumph over youth and skill! Last edited by vio on Apr 15, 2022, 5:02:36 PM
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" Fixed it. This was causing the issue.  For whatever reason it changes My Games subfolder in My Documents to Read-Only, and it doesn't apply any changes when I remove that attribute. And it's parent folder can't be removed here. https://prnt.sc/Y3-mbrDPb1ys [1.1.0] Invasion/Ambush - Exiled Fiery Dragons (self-found / newbie friendly / invasion tested) http://www.pathofexile.com/forum/view-thread/816814 Last edited by GoranH on Apr 15, 2022, 5:10:40 PM
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is this win11?
didn't know about that ransomware protection feature age and treachery will triumph over youth and skill! Last edited by vio on Apr 15, 2022, 5:11:04 PM
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" No, sorry had a wrong picture put up. Giving full permissions did nothing. I had to turn off Ransomware Protection in Windows Defender. :p [1.1.0] Invasion/Ambush - Exiled Fiery Dragons (self-found / newbie friendly / invasion tested)
http://www.pathofexile.com/forum/view-thread/816814 | |
" Windows 10. https://prnt.sc/wh-S5y6-HDbb [1.1.0] Invasion/Ambush - Exiled Fiery Dragons (self-found / newbie friendly / invasion tested) http://www.pathofexile.com/forum/view-thread/816814 Last edited by GoranH on Apr 15, 2022, 5:13:25 PM
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