ban

How can I find out the name of the software for which my account was banned?
so that I can remove it from the computer
Last edited by ProtoDei#6294 on Apr 4, 2022, 10:42:55 PM
Last bumped on Apr 5, 2022, 3:03:42 AM
You can't. GGG doesn't/can't help via the forums, and they do NOT give out any other information other than you were banned for breaking x reason in the TOS.

Why don't they give out that information? Easy: It makes it more likely that people will figure out how they got caught and then make it harder on GGG to detect that software.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."

"Your mother was a hamster and your father smelt of elderberries!"
how can i play the game without getting banned?
As long as you abide by our Terms of Use in the future, no further action should be taken against your new account.
I created a new account and went through 2 acts and got banned, I didn't use any software (only fraps). And I can not get an answer from you what kind of software it is.
You don't have to unban me, but tell me what software I should remove from my computer!
Last edited by ProtoDei#6294 on Apr 4, 2022, 11:02:11 PM
If you believe you haven't breached our Terms of Use on your other account, you will need to submit a ban appeal through our website for that account.
"
ProtoDei wrote:
I didn't use any software (only fraps).


What is "fraps" software ??

You could always do a clean windows installation before playing PoE again.
Remember that also software from hardware vendor can get you banned (like keyboard / mouse software that can make macro / automation and so on).
"
HanSoloDK wrote:
"
ProtoDei wrote:
I didn't use any software (only fraps).


What is "fraps" software ??

You could always do a clean windows installation before playing PoE again.
Remember that also software from hardware vendor can get you banned (like keyboard / mouse software that can make macro / automation and so on).


fraps is video capture software... and its an older one that was far more commonly used in the past.

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