Deleted my account on accident.
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I am such a noob with all this thirdparty software, linking accounts etc.
I tried to import my build to POB and noticed my account on pathofexile.com was not my actual steam account with skins etc. In the process of trying to solve the issue I lost my entire account with 2 lvl 90+ characters and several 100 Euros worth of skins. How is it even possible to lose all this from my steam inventory? Other games let you resell, but here you can actually lose it all, just trying to link my account to POB. Pls help. |
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" you need to e-mail GGG support directly for this so they can restore your account. |
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Thank you.
Already did e-mail them but I am sweating bullets here. I am getting too old for this. |
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" Hey there, Earthling78! I'm sorry to hear about this! If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you? If you could please include your account name and 2-3 character names that would be greatly appreciated. I apologise for any delay that may occur in reply. Need help? Contact Support :)
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Thank you.
It's my birthday for 2 hours more, will it be resolved today or should I spend the rest of the day on something else? Restarting on a new account is not an option with the number of stash tabs and MTX I've bought over the years. Regards |
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" there is nothing to worry about here. Everything will be restored to you as long as you can give GGG the information they will ask for. If they can get it fixed in the next 2 hours, that's the question.... Normaly this is done within the first 24 hours if correct information is given. |
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Bumb.
I would appreciate getting my account back. I have provided all the information I could gather but I do not play POE full time and do not have all this info stored as my first priority in life. Kind Regards. |
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Bumb.
This is absurdly weak support. I have paid more to this game than I would ever spend on a subscription-based game, but without the support and services, those games deliver. In this league alone I've spent 100 Euro, that's 1/2 year of subscription-based. Are you sure you can handle this very simple process? I'm losing the league hype by the hour. Regards. |
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" this is normaly something that is done very fast. You sure you provided the correct information about account and chars ?? Did you not get any reply from GGG because then I think your e-mail was not recieved ?? |
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