Got banned. Why?

Turned on my PC today. tried to log in my account and i see your account has been banned by administrator.

Reason - Real money trading

Waiting for appeal already like 8 hours or something? Tried to contact a support - support cant give any information.

What i did wrong? was hosting 5 ways and got payed for this? or buying items from people? Seems like noone cant tell anything about it.
For how long i should wait for ban appeal?
When i can play on my main account?
Any info?
Im playing since 2015. Got a lot of mtx here.
Like wtf?

Im also streaming PoE on twitch. So what RMT are you talking about?
Last edited by HarukazeDesu#6791 on Mar 2, 2022, 9:49:33 PM
Last bumped on Mar 5, 2022, 10:17:45 AM
"
HarukazeDesu wrote:
Turned on my PC today. tried to log in my account and i see your account has been banned by administrator.

Reason - Real money trading

Waiting for appeal already like 8 hours or something? Tried to contact a support - support cant give any information.

What i did wrong? was hosting 5 ways and got payed for this? or buying items from people? Seems like noone cant tell anything about it.
For how long i should wait for ban appeal?
When i can play on my main account?
Any info?
Im playing since 2015. Got a lot of mtx here.
Like wtf?

Im also streaming PoE on twitch. So what RMT are you talking about?


Hi there, HarukazeDesu! If you have appealed the ban on your account information page you should hear back from the Account Investigation team via private message as soon as they are able. I apologise for any delay getting back to you!
Need help? Contact Support :)
"
For how long i should wait for ban appeal?


it take days to weeks depends on workload
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature
"
Im playing since 2015. Got a lot of mtx here.

from profile

"
Joined: Sep 27, 2020



Like, using alt to post in forum?
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature
"
Lisa_GGG wrote:
"
HarukazeDesu wrote:
Turned on my PC today. tried to log in my account and i see your account has been banned by administrator.

Reason - Real money trading

Waiting for appeal already like 8 hours or something? Tried to contact a support - support cant give any information.

What i did wrong? was hosting 5 ways and got payed for this? or buying items from people? Seems like noone cant tell anything about it.
For how long i should wait for ban appeal?
When i can play on my main account?
Any info?
Im playing since 2015. Got a lot of mtx here.
Like wtf?

Im also streaming PoE on twitch. So what RMT are you talking about?


Hi there, HarukazeDesu! If you have appealed the ban on your account information page you should hear back from the Account Investigation team via private message as soon as they are able. I apologise for any delay getting back to you!



So? investigation *team* can be quiet days,weeks or months.
What does it mean as soon as they are able.
Can i see my que position atleast? Approximate time? just something at least?
"
neohongkong wrote:
"
Im playing since 2015. Got a lot of mtx here.

from profile

"
Joined: Sep 27, 2020



Like, using alt to post in forum?




Yes, since i cant use my account to create a thread.

Since i have no any information about ban appeal i created a thread.
"
HarukazeDesu wrote:
Turned on my PC today. tried to log in my account and i see your account has been banned by administrator.

Reason - Real money trading

Waiting for appeal already like 8 hours or something? Tried to contact a support - support cant give any information.

What i did wrong? was hosting 5 ways and got payed for this? or buying items from people? Seems like noone cant tell anything about it.
For how long i should wait for ban appeal?
When i can play on my main account?
Any info?
Im playing since 2015. Got a lot of mtx here.
Like wtf?

Im also streaming PoE on twitch. So what RMT are you talking about?


RMT (Real Money Trading) means that you have bought or sold "things/services" for real money witch is against ToS. This include things you do on your stream (like giving items away if people sub to you and things like that)....

You then have to make a BAN appeal and this is handle by the account investiogation team (seperate department from support). In this process, witch can take between 1 day and 4+ weeks at the moment, there is no status updates / queue placement information or anything until their investigation is complete and then you will be told if your account is restored or perma banned.
Support is able, just spam on global, insta mute.

Check answers of GGG in other threads.

HanSolo is GGG, check his posts.

They ban u just like that to prevent you from farm for some days.

Wait, play the game later, but keep your money in your pocket.
plan with 1 week to 2 month till unbann :3 UwU rmtlord
"
madermax2 wrote:

HanSolo is GGG, check his posts.


he is not. He has a lot of wrong answer in bug report section
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature

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