Can't get twitch drops

I have my account connected to twitch and it won't let me claim the rewards, I even have two portals that ask me to connect the account to be able to claim them but when I connect it tells me that it is connected.
Last bumped on Feb 15, 2022, 3:30:23 PM
I was able to solve the problem, sorry for the inconvenience, I don't know how to close this report.
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Marcosrojo28 wrote:
I have my account connected to twitch and it won't let me claim the rewards, I even have two portals that ask me to connect the account to be able to claim them but when I connect it tells me that it is connected.


Hi there, Marcosrojo28! I'm sorry to hear this! If you are experiencing any issues after you have claimed your drop in your Twitch Drops Inventory, could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.

If you continue to experience any issues after claiming your drop, can you please contact us at support@grindinggear.com?
Need help? Contact Support :)

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