Steam shop not working
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Hi
When I try to buy points or supporter packs over steam it doesn't work. When I get send to the page where I can pick and choose what supporter pack or how many points I want, it's pretty much just a blank page. Everything else about the shop is normal, and if I buy things over the PoE site I can still use the in game shop. The thing is I have some money in my steam wallet that I want to use, but since I can't buy the points I can't get it through my steam wallet. Is this an existing issue or am I the first? This is how it looks: https://imgur.com/a/SV3WrlK Any help is appreciated Last bumped on Mar 1, 2022, 11:58:11 PM
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Hey there, SaitoTsuchie! Sometimes this can be a temporary error between Steam and our store that usually gets resolved shortly. In the meantime though, if you are using a VPN, please try attempting your purchase with it turned off to ensure that it isn't interferring in any way.
If this still hasn't been resolved after ~24 hours, please don't hesitate to get in touch with us at support@grindinggear.com so that we can look into it further. :) | |
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Hello!
I've got the same problem and have been having it since last league. I've tried to reinstall, remove the shop image folder and have steam to validate the game files again, nothing worked for me. And I've waited for more the 24 hours but nothing. Also not using VPN. Here's an image on how my shop looks like: https://imgur.com/a/myCwmHo Last edited by MajesticWolfie#1021 on Nov 6, 2021, 1:57:26 PM
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Same here bro, tho im dealing with this since start of the league and also contacted support but nothing yet :/
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Bumping this - same issue with current league. No Shop can't buy stash tab stuff.. On Mac M1 via steam. Please help.
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Same
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Same problem on my iMac (intel) 10.14.6 using the Steam version. Can get to the rest of the store just fine but buying points or packs is impossible. The store page looks exactly as SaitoTsuchie picture shows, a mostly blank page that never loads any of the packs. Please fix this.
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