PSN (PS5) Purchase not showing in game
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PlayStation store. I bought the “Delve Core” supporter pack (armour and 550 points, plus other items). Big no-show. No points, no cosmetics. I had received the free PS+ “bundle seven” the same day. Called PlayStation support, went through the script and figured refund and try again would work. Nope. That was about 24 hours ago. Can I get the stuff, or should I refund and keep my cash?
Just trying to support your game, which I’m enjoying. Last bumped on Jul 16, 2021, 7:54:38 AM
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Email support@grindinggear.com. They can't really do anything about this via the forum.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."
"Your mother was a hamster and your father smelt of elderberries!" |
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" Hi there, ghede70! I'm sorry to hear that this is happening! Are you able to try refreshing your purchases by opening a Supporter Pack purchase window (without completing the purchase) and then return to the game to see if this fixes the issue? Could you also please try to exit out of Path of Exile and reboot your console to see if that helps? If you continue to experience issues, can you please contact us at support@grindinggear.com with your account name and a few character names? Need help? Contact Support :)
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Thanks for responding. I’ve sent an email with more detail.
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